At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
- Work in an entrepreneurial and dynamic environment with a chance to make an impact.
- Develop lasting relationships with great people.
- Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
Sr. Manager of Technical OperationsThe Sr. Manager leads a support team of technicians and engineers supporting new and existing aseptic manufacturing facilities from engineering handover through commercial production, with focus on thermal processing and batching. This role serves as the primary point of contact and Subject Matter Expert for Plant Directors and Maintenance Managers during start-ups, product launches, and troubleshooting activities. The Sr. Manager partners with Plant Directors to identify opportunities, coordinate projects, and drive completion across OEMs, Engineering, Operations, Quality Assurance, IT/systems, Training, Maintenance, Sanitation, Production Scheduling, Raw Material Management, Inventory Control, and Continuous Improvement. This role is also responsible for maintaining aseptic best practices, sharing key findings, supporting investigations such as system deviations, and identifying innovative technologies that improve aseptic operations.
The role applies standard engineering methods to design, analyze, test, maintain, repair, and improve aseptic systems, products, components, and assemblies. It also develops new projects, maintains existing systems, and mentors aseptic engineers and plant personnel through targeted training programs.
Essential Functions
Create and manage systems, specifications, procedures, troubleshooting guides, and visual aids for aseptic processing, ingredients, beverage sterilization, VTIS, UHT, Flex, and pasteurization systems.
Lead multiple complex projects across aseptic plants, including start-up support, transition from engineering to production, planned overhauls, calibrations, and emergency troubleshooting through the aseptic beverage field service program.
Serve as the primary onsite contact, functional leader, and Subject Matter Expert for Plant Directors and plant teams, partnering with HQ, Engineering, Maintenance, Quality, Process Engineering, OEMs, and other support teams to identify issues, coordinate action items, and drive execution.
Train and mentor engineers, Team Members, and plant personnel as the Subject Matter Expert for aseptic beverage production, technical standards, troubleshooting practices, and operational best practices.
Analyze sterilization diverts, operational trends, quality data, daily metrics, and business-system workflows to identify root causes, prioritize risks and opportunities, and recommend improvements to safety, quality, line performance, cost, and yield.
Conduct scheduled operational audits, assess effectiveness and efficiency, share findings and best practices across sites and functions, and partner with teams to close performance gaps.
Support a sustainable supply chain model that meets customer demand, optimizes bottle output, and minimizes yield loss in batching and fluid processing.
Travel approximately 50–60% to aseptic plants; occasional international travel may be required, and travel may temporarily increase during urgent business needs.
Additional Functions
Work with external manufacturing partners to integrate new business and meet company and program goals.
Identify innovative technology to further improve the overall aseptic business.
This job description is not designed to contain a comprehensive list of all activities, duties, or responsibilities required for this role. Duties, responsibilities, and activities may change at any time, with or without prior notice.
Competencies
Self-motivated, with the ability to prioritize and manage workload efficiently to support key stakeholder needs. Expected to define a clear career development path and identify improvement areas needed for success.
Ability to negotiate, collaborate, and influence through servant leadership.
Ability to analyze data and identify, mitigate, and communicate risk.
Results-driven, with the ability to communicate the need for action.
Experience working in a food manufacturing environment.
Strong planning and project management skills.
Ability to work effectively in a fast-paced environment.
Excellent written and verbal communication skills.
Qualifications
Minimum Qualifications:
6 years of experience with Tetra and GEA thermal processing equipment in a manufacturing environment, preferably food and beverage, and/or field engineering support operations.
6 years of experience with aseptic and thermal process systems.
6 years of experience managing people and/or projects.
*Experience may include a combination of work experience and education.
Preferred Qualifications:
10+ years of experience with Tetra and/or GEA thermal processing equipment in a manufacturing environment, preferably food and beverage, and/or field engineering support operations.
10+ years of experience managing people and/or projects.
*Experience may include a combination of work experience and education.
Education
Minimum Required:
Bachelor’s degree in Engineering, Project Management, Operations, or another related discipline; equivalent work experience, including related field operations experience, may be considered.
Preferred:
Master’s degree in Engineering, Project Management, Operations, or another related discipline; equivalent work experience, including related field operations experience, may be considered.
Typical Compensation Range
Pay Rate Type: Salary$145,698.80 - $211,263.27 / YearlyBonus Target: 15% AnnualBenefits
Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
- Paid Time Off for holidays, sick time, and vacation time
- Paid parental and caregiver leaves
- Medical, including virtual care options
- Dental
- Vision
- 401(k) with company match
- Health Savings Account with company match
- Flexible Spending Accounts
- Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
- Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
- Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
- Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
- Tuition reimbursement, college savings plan and scholarship opportunities
- And more!
https://careers.niagarawater.com/us/en/benefits
* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
Skills Required
- 6 years experience with Tetra and GEA thermal processing equipment in a manufacturing or field engineering support environment
- 6 years experience with aseptic and thermal process systems
- 6 years experience managing people and/or projects
- Bachelor's degree in Engineering, Project Management, Operations, or related (or equivalent work experience)
- Experience working in a food manufacturing environment
- Strong planning and project management skills
- Ability to analyze data, identify root causes, mitigate risk, and recommend improvements
- Excellent written and verbal communication skills
- Self-motivated with ability to prioritize workload and define career development paths
- Ability and willingness to travel approximately 50-60% (occasional international travel)
- 10+ years experience with Tetra and/or GEA thermal processing equipment
- 10+ years experience managing people and/or projects
- Master's degree in Engineering, Project Management, Operations, or related (preferred)
Niagara Bottling Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Niagara Bottling and has not been reviewed or approved by Niagara Bottling.
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Parental & Family Support — Family-focused benefits include $10,000 adoption assistance, $10,000 surrogacy reimbursement, enhanced fertility coverage with IVF, paid parental leave, and Milk Stork support for nursing parents. Caregiver leave and family-building resources are highlighted to support employees and their households.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is offered alongside life and disability insurance, with mental health access through 12 Lyra counseling sessions for employees and household members. Wellness resources and multiple plan options are designed to support a range of needs.
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Leave & Time Off Breadth — Paid time off spans holidays, sick days, vacation time, bereavement, and paid volunteer time, with an unlimited vacation policy referenced for certain roles. PTO accrual and rollover structures provide additional flexibility depending on tenure and plan.
Niagara Bottling Insights
What We Do
Niagara Bottling is a leading beverage manufacturer in the U.S., supplying some of the largest brands and stores throughout the country. We are committed to producing high-quality beverages, including bottled water, sparkling water, teas, sports drinks, non-dairy milk products, and more, while reducing our impact on the environment. Niagara began as a family business in 1963 offering five-gallon containers for home and office delivery. In the early 1990s, we expanded into single-serve private label bottled water for grocery, club, convenience and wholesale customers. Today, we remain a family business, providing our customers with an unbeatable combination of quality, price and service.
Why Work With Us
Niagara’s stability and growth provide security and opportunity. Team Member relationships drive success, impact innovation, and shape the future. We appreciate everyone’s unique experiences and are fulfilled by challenging work, a supportive team, and leaders who value us.
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