The Role
Manages food and beverage vendor partnerships, including sourcing, onboarding, negotiations, performance monitoring, compliance, inspections, issue resolution, and network expansion. Oversees menu management, cafeteria operations, vendor allocation, contingency planning, operational and culinary gap closure, manpower planning, and vendor partner P&L preparation. Requires strong analytical, communication, negotiation, decision-making, and organizational skills.
Summary Generated by Built In
• Identifying and onboarding new vendor partners that align with the organization's standards and
requirements.
• Building and nurturing relationships with existing vendor partners to ensure ongoing and long-term
collaboration.
• Negotiating terms, pricing and contracts with vendor partners to secure favorable arrangements for both
parties.
• Monitoring the quality of products and services provided by the vendor partners to ensure they meet or
exceed expectations.
• Serving as the main point of contact between the organization and vendor partners.
• Analyze performance metrics such as sales data and customer feedback to evaluate the effectiveness of
vendor partnerships and identify areas for improvement.
• Ensuring that vendor partners adhere to relevant regulations, food safety standards, contractual
obligations and regularly conduct inspections.
• Resolving any issues or disputes that may arise between the organization and catering partners in a timely
and effective manner.
• Developing and implementing strategies to expand the organization's vendor partner network and enhance
overall experience.
• Preparedness though incident management, back-up vendor identification and alignment.
• Deep understanding and knowledge of menu management, cafeteria operations, allocation and deployment
of the right vendors as per the requirement.
• Create structured plans to close the operational, culinary, production plan & vendor partner manpower
management gaps.
• Preparation of P&L statements for Vendor Partners.
Requirements
• Bachelors or Masters in any discipline.
• 6-8 years of proven experience in F&B vendor management.
• Proficient in Microsoft Office applications such as Word, Excel, PPT, etc.
• The ability to travel for work.
• The ability to multitask effectively.
• Excellent Business Acumen.
• Strong negotiation, management and decision-making skills.
• Excellent analytical, problem-solving, and organizational skills.
• Effective written and verbal communication skills.
Skills Required
- Bachelor’s or master’s degree in any discipline
- 6–8 years of proven experience in food and beverage vendor management
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint
- Ability to travel for work
- Ability to multitask effectively
- Excellent business acumen
- Strong negotiation, management, and decision-making skills
- Excellent analytical, problem-solving, and organizational skills
- Effective written and verbal communication skills
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The Company
What We Do
GoKhana is a Bengaluru-based food-tech and hospitality company that digitizes food services for workplaces, schools, hospitals, homes, and restaurants. It provides end-to-end cafeteria management, including menu planning, food delivery, contactless ordering, real-time tracking, streamlined billing, and digital dining experiences. Its SaaS-enabled platform also supports corporate, educational, and healthcare institutions through integrated digital tools, while managed services include events, celebrations, and pop-up counters.
