Sr. Manager, Supply Chain

SUMMARY OF RESPONSIBILITIES 

The Senior Manager leads all purchasing and materials management for a nationwide portfolio of single-family homes. This role is accountable for cost-effective purchasing, inventory optimization, and on-time delivery to the field operations teams. The Senior Manager oversees a team of purchasing and materials management specialists, partners with field operations, ensures compliance with pricing standards and vendor agreements, drives continuous improvement of the Procure-to-Pay (P2P) process to scale efficient supply chain operations. 

ESSENTIAL DUTIES 

Leadership & Team Management 

• Lead and develop a team of purchasing and inventory specialists. 

• Develop, lead and deploy strategic objectives with clear deliverables and project plans. 

• Foster a culture of collaboration, accountability, and continuous improvement. 

• Serve as a strategic partner and subject matter expert on supply chain strategies & processes. 

Procurement & Purchasing 

• Oversee purchasing for all materials and supplies for renovation & maintenance. 

• Ensure compliance with approved program plans, vendor lists and agreements. 

• Monitor order accuracy and efficiency across the procure to pay process. 

• Establish and maintain high-performing supplier partnerships. 

Materials Logistics & Inventory 

• Direct inventory planning & control processes to minimize waste and prevent stockouts. 

• Coordinate logistics and delivery schedules to ensure timely supply of materials at field sites. 

• Standardize inventory practices and implement scalable systems across all markets. 

Continuous Improvement – Procure-to-Pay (P2P) 

• Evaluate current P2P workflows and identify process gaps. 

• Implement automation and technology solutions to streamline the procure to pay processes. 

• Develop KPIs and reporting dashboards to monitor P2P performance and compliance. 

• Train teams on updated processes and ensure adoption across all markets. 

Supplier Relationship Management 

• Maintain strong relationships with key suppliers to ensure reliability and service quality. 

• Monitor supplier performance and address issues promptly. 

• Support onboarding and compliance of material suppliers. 

Compliance & Reporting 

• Ensure adherence to supply chain policies and pricing standards. 

• Maintain audit-ready documentation for all purchasing and logistics activities. 

• Prepare reports on spend, inventory levels, and vendor performance for leadership. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

WORKING CONDITIONS 

• Primarily work in an indoor office environment.  Will visit and tour FirstKey properties.  

• May sit for several hours at a time. 

• Prolonged exposure to computer screens. 

• Repetitive use of hands to operate computers, printers, and copiers. 

• May require travel to local FirstKey Homes markets and vendors up to 25% of the time, approximated to 5-15 trips per year. 

REQUIRED EDUCATION AND EXPERIENCE 

• Bachelor’s degree in Supply Chain Operations, Industrial Engineering, or related field. 

• And, or 7-10 years of experience in multi-source procurement supporting a network of sites. 

• Worked in Residential Construction or Residential Property Management (MFR, SFR, BTR) 

PREFERRED EDUCATION AND EXPERIENCE 

• Master’s degree or advanced certifications or training in supply chain or procurement. 

• Procurement in the single-family home construction, renovation or repair industry at scale. 

REQUIRED KNOWLEDGE 

• Fully capable of functioning in, overseeing and adapting supply chain platforms such as SAP, Oracle, Dynamics, Coupa, or Margin Point. 

• Deep understanding of residential housing renovation & maintenance strategies & processes. 

REQUIRED SKILLS 

• Strong communication and relationship-building skills with field and supplier stakeholders. 

• Proficiency in procurement systems and MS Office Suite. 

• Spend, Cost & Pricing, Business Case Analysis 

• Contract Management & Administration 

• Ability to analyze data and translate findings into operational improvements. 

• Negotiating contracts and purchases with suppliers and vendors. 

• Persuasion — Persuading others to change their minds or behavior. 

• Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. 

• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 

• Management of Resources — Obtaining and seeing to the appropriate use of resources, such as people, equipment, facilities, and materials needed by the business. 

• Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. 

• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. 

WORK STYLES & BEHAVIORS 

• Integrity – This job requires being honest and ethical. 

• Initiative – This job requires a willingness to proactively take on challenges and opportunities. 

• High sense of urgency and responsiveness to quickly serve and support business partners to realize common goals. 

• Independent and Proactive problem solver, responsive to the business’ needs. 

• Leadership – This job requires a willingness to lead, take charge, and offer opinions and direction, often outside reporting lines. 

• Attention to Detail – This job requires attention to detail, correctness and thoroughness. 

• Analytical Thinking – This job requires analyzing data and information, then using logic, reasoning & insights to address challenges and opportunities. 

• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.