Sr. Manager, Strategy and Business Operations

Posted 2 Hours Ago
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Lehi, UT, USA
In-Office
Senior level
Big Data • Fintech • Software • Analytics
The Role
Lead Strategy & Business Operations for Technology & Product: define and execute strategic vision, manage portfolio delivery and governance, optimize processes and capacity planning, own OKRs and performance reporting, align stakeholders, and lead a high-performing team to drive operational excellence and strategic outcomes.
Summary Generated by Built In

MX is a fintech company on a mission to empower the world to be financially strong. We build technology that helps banks, credit unions, and fintechs deliver smarter, more intuitive financial experiences to millions of people.

Like many startups, we’ve navigated real growth challenges — and we’ve come out stronger on the other side. Today, MX is in a phase of renewed momentum and scale, with a solid foundation and a clear vision for what’s next. This is a place where thoughtful execution matters, innovation is encouraged, and individuals have real ownership over their work.

Our culture values curiosity, accountability, and impact. We give people the space to question assumptions, design better solutions, and help shape how the company grows. If you’re looking to do meaningful work, influence outcomes, and grow alongside a company that’s ready to move fast, you’ll feel at home at MX.

Job Summary

We are seeking a highly skilled and experienced Strategy & Business Operations Senior Manager to join our Technology & Product Organization. In this role, you will play a pivotal role in shaping and executing strategic initiatives that drive operational efficiency, innovation, and growth. This role demands a blend of strategic thinking, technical acumen, and leadership capabilities to optimize processes, manage complex projects, and align the Technology and Product organization with MX’s near and long-term goals.

Job Duties
  • Strategic Planning: Partner with Technology and Product leadership to define and execute the organization's strategic vision, ensuring initiatives align with company objectives and drive innovation, scalability, and operational excellence.
  • Portfolio & Delivery Management: Lead cross-functional portfolio planning, roadmap execution, and governance. Oversee strategic initiatives to ensure they are delivered on time, within scope, and aligned with business priorities.
  • Operational Excellence: Design and optimize operating processes, planning frameworks, and governance models that improve execution, productivity, scalability, and organizational effectiveness while proactively managing risk.
  • Capacity Planning: Partner with Engineering and Product leaders to forecast resource needs, prioritize investments, and align team capacity with strategic initiatives and business goals.
  • Performance Management & OKRs: Own the Product and Technology OKR process, including planning, alignment, tracking, reporting, and dashboard development. Monitor portfolio health, delivery metrics, risks, and business outcomes to support executive decision-making.
  • Stakeholder Alignment & Communication: Build strong partnerships across Product, Engineering, and executive leadership. Drive alignment through clear communication of strategy, priorities, progress, risks, and key decisions.
  • Team Leadership: Lead, mentor, and develop a high-performing team while fostering a collaborative, accountable, and growth-oriented culture.

Basic Requirements

  • Bachelor’s degree or equivalent work experience

  • 10+ years of experience in strategy, business operations, or a related field within the technology sector

  • 10+ years of implementing and managing complex projects and driving strategic initiatives within a technology or product organization.

  • 8+ years working and communicating with leaders across all levels

Preferred Requirements

  • Experience working in or with the Financial Technology industry

  • MBA or advanced degree

At MX, we are a high-performance organization that thrives on trust and results. This role is based in Lehi, Utah. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as company-paid meals, a sports simulator, gym, mother’s lounge, and meditation room and meaningful interactions with amazing people. We encourage team members to come together in the office to collaborate, kick off key projects, or strategize cross-functionally, fostering connection and innovation.
MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to [email protected].

Skills Required

  • Bachelor's degree or equivalent work experience
  • 10+ years of experience in strategy, business operations, or a related field within the technology sector
  • 10+ years implementing and managing complex projects and driving strategic initiatives within a technology or product organization
  • 8+ years working and communicating with leaders across all levels
  • Experience working in or with the Financial Technology industry
  • MBA or advanced degree

MX Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MX Technologies and has not been reviewed or approved by MX Technologies.

  • Leave & Time Off Breadth Time off includes flexible time off, paid holidays, and a companywide winter recharge week. A formal sabbatical program and flexible working arrangements expand time‑away options.
  • Healthcare Strength Healthcare support includes subsidized medical coverage, employer HSA contributions, and free mental‑health options with access to financial and legal services. These offerings indicate a robust core health package.
  • Parental & Family Support Parental and family support features generous parental leave and childcare support within a stated family‑first approach. Such resources strengthen coverage for growing families.

MX Technologies Insights

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The Company
HQ: Lehi, UT
864 Employees
Year Founded: 2010

What We Do

MX Technologies is a fintech company that aims to connect people with their financial data in a way that automates their money experience. MX Technologies, the financial data platform and leader in modern connectivity, helps organizations everywhere connect to the world’s financial data and turn raw, unstructured data into their most valuable asset to deliver intelligent and personalized money experiences. MX connects more than 16,000 financial institutions and fintechs providing the industry’s most reliable and secure data connectivity network. MX Technologies enhances financial data by cleansing, categorizing, and adding metadata that empowers organizations to deliver personalized experiences, reduce fraud, approve loans faster, and help customers save and invest smarter. Founded in 2010, MX Technologies is one of the fastest-growing fintech innovators. Additionally, MX powers 85% of digital banking providers, as well as thousands of banks, credit unions, and fintechs, with a combined reach of over 200 million consumers.

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