This role contributes to Nordstrom's success by supporting a high-performing team that develops and executes sourcing strategies across the Software & Hardware portfolio (Indirect Spend, non-merchandise), strategically delivering measurable outcomes that drive top- and bottom-line growth, competitive advantage, and corporate social responsibility leadership. The Sr. Manager, Strategic Sourcing – Software & Hardware also drives the hardware and store technology categories, including VAR strategy, while supporting individual contributors responsible for enterprise software, renewal strategy, and business software. The role partners closely with Technology and Product teams and leadership to shape strategy, mitigate risk, drive enforceable business outcomes, and influence executive decisions.
** This role is Hybrid and does require you to be in office up to 4 days per week in our Centennial, Colorado corporate office location.
A day in the life...
- Lead and support contract lifecycle work across hardware, devices, SaaS, and VAR services, while coaching direct reports on negotiation, category strategy, and stakeholder management, flexing coaching styles to grow capability.
- Lead highly complex cross-functional efforts, shaping category strategy, building VP- and executive-level alignment, and driving favorable outcomes on ambitious timelines.
- Influence at the executive level and synthesize complex stakeholder positions into clear, data-driven recommendations (including TCO modeling), proactively communicating progress and risk, and representing Nordstrom in escalated supplier engagements.
- Employ strong knowledge of key hardware and software industry players, competitors, and market dynamics, including component market challenges.
- Build relationships with strategic suppliers and industry players and proactively manage and measure supplier performance for continuous improvement.
- Employ advanced program and project management tools, solutions, and techniques.
- Independently draft and redline a wide variety of technology agreements, including master agreements, SOWs, and catalog-enablement agreements.
- Drive employee engagement and development through consistent Connects and timely coaching feedback.
- Lead the team through ambiguity and change, modeling a positive attitude and continuous-improvement mindset, anticipating where the category and operating model need to evolve, and making both strategic and tactical decisions.
- Drive day-to-day oversight of the team's portfolio and a robust savings pipeline linked to category strategy and FY targets, and partner with Finance to incorporate budget and P&L impact into sourcing strategy.
You own this if you have...
- 8+ years of experience in software and hardware category management, strategic sourcing, and contract negotiation, including direct people-leadership experience.
- Demonstrated ability to coach and develop talent and build a team that holds itself accountable to prioritize critical work.
- Strong knowledge of market analysis, category strategy, SRM, “should-cost” models, multi-year negotiation strategies, supplier continuous-improvement programs, and software/hardware contracting trends and licensing models, as well as Lean Initiatives.
- Knowledge of technology procurement legal requirements, contracting best practices, business ethics, and Ethical Sourcing Requirements.
- Proven ability to influence at the executive level (internally and externally) and lead peer groups through complex decisioning.
- Clear and effective written and verbal communication.
- Strong experience with MS Office Suite, source-to-pay tools, CLM tools, AI, workflow automation applications, and others.
- Ability to conduct and manage concurrent sourcing events, evaluate bids against a broad set of evaluation criteria, and provide data-driven recommendations for supplier selection.
- Supplier risk management experience.
- A proven track record of executing successful negotiation tactics and strategies and driving complex negotiations at speed that result in cost savings and risk avoidance.
- Financial acumen and ability to connect sourcing outcomes to P&L impact, partner with Finance, and incorporate budget realities into category strategies.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
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Skills Required
- 8+ years of experience in software and hardware category management, strategic sourcing, and contract negotiation, including direct people-leadership experience.
- Demonstrated ability to coach and develop talent and build accountable teams.
- Strong knowledge of market analysis, category strategy, SRM, should-cost models, multi-year negotiation strategies, and supplier continuous-improvement programs.
- Knowledge of software/hardware contracting trends and licensing models, Lean Initiatives, and Ethical Sourcing Requirements.
- Knowledge of technology procurement legal requirements, contracting best practices, and business ethics.
- Proven ability to influence at the executive level and lead complex decision-making.
- Clear and effective written and verbal communication skills.
- Strong experience with MS Office Suite, source-to-pay tools, CLM tools, AI, and workflow automation applications.
- Ability to conduct and manage concurrent sourcing events, evaluate bids, and provide data-driven supplier selection recommendations.
- Supplier risk management experience.
- Proven track record executing negotiation tactics that drive cost savings and risk avoidance.
- Financial acumen and ability to connect sourcing outcomes to P&L impact and partner with Finance.
Nordstrom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordstrom and has not been reviewed or approved by Nordstrom.
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Healthcare Strength — Healthcare options are described as broad, including medical, dental, and vision coverage alongside virtual care and mental health support. Additional protections like disability coverage, life/AD&D, and accounts such as HSA/FSA further strengthen the overall health-and-protection offering.
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Retirement Support — Retirement benefits include a 401(k) plan with a defined employer match structure and access to additional financial programs like an employee stock purchase plan. Commuter accounts, transit subsidies, and adoption assistance add to the overall financial support beyond base pay.
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Leave & Time Off Breadth — Time-away benefits include PTO accrual, paid holidays, bereavement leave, parental and bonding leave, and a sabbatical program after tenure. PTO sharing and donation options expand flexibility in how time off can be used and supported across colleagues.
Nordstrom Insights
What We Do
When you join Nordstrom, you join a fast-paced and entrepreneurial environment is paired with the strong history and experience of the Nordstrom retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions.
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