As a Senior Manager of Software Engineering at JPMorganChase within the Consumer and Community Banking, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
- Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
- Accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
- Sets and scales operating practices for enterprise-authorized AI-assisted engineering and SDLC/TLM automation across multiple teams to improve delivery speed, quality, and operational outcomes; establishes measurable expectations (e.g., throughput, defect reduction, reliability) and ensures consistent validation, security, resiliency, and reuse of proven patterns.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive efficiency and support capacity unlock initiatives across teams, prioritizing reuse of existing firm technology assets.
- Ensures successful collaboration across teams and stakeholders
- Identifies and mitigates issues to execute a book of work while escalating issues as necessary
- Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
- Formal training or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
- Experience leading teams of technologists and Distributed systems & architecture depth: strong system design across APIs, microservices and/or event-driven architectures, data stores, and resiliency patterns; sound scalability/latency/fault-tolerance/consistency tradeoffs.
- Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives and Cloud-native & platform engineering: practical experience building on AWS and/or Azure, including containerization and platform capabilities that enable reusable patterns.
- Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools, including defining governance/ways of working (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and control expectations; ability to coach managers/leads and influence leaders on safe scaling patterns.
- Experience with hiring, developing, and recognizing talent
- In-depth knowledge of the services industry and their IT systems
Practical cloud native experience
Preferred qualifications, capabilities, and skills
- Understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
- Familiarity with API and Micro services frameworks, Container Technologies, and workflow
Skills Required
- Formal training or certification in software engineering concepts
- At least 5 years of applied software engineering experience
- At least 2 years of experience leading technologists and solving complex technical problems
- Experience leading software engineering teams
- Strong distributed systems and architecture experience, including APIs, microservices, event-driven architectures, data stores, and resiliency patterns
- Experience with system design tradeoffs involving scalability, latency, fault tolerance, and consistency
- Experience building cloud-native solutions on AWS and/or Azure
- Experience with containerization and reusable platform capabilities
- Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools
- Knowledge of AI governance, human-in-the-loop validation, quality gates, secure data handling, and responsible AI practices
- Experience hiring, developing, and recognizing technical talent
- In-depth knowledge of the services industry and its IT systems
- Understanding of agile methodologies, CI/CD, application resiliency, and security
- Familiarity with API and microservices frameworks, container technologies, and workflow tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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