Sr Manager, Salesforce Platform

Job Description

We’re looking for a Senior Manager, Salesforce platform to join Procore’s Product & Technology Team. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We’re a customer-centric group that encompasses engineering, product, product design and data, security and business systems. 

As a Senior Manager, Salesforce platform you have a deep background implementing Go-to-Market technical processes, enjoy managing Salesforce.com delivery teams, are comfortable collaborating with multiple business stakeholders, and balance competing priorities with ease. You will partner with our Business Technology, Revenue Operations, and Data teams to deliver critical Go-to-Market processes and automations. As a technical leader, you’ll motivate a high-performing team responsible for the design, development, configuration, testing and administration of Salesforce.com and related systems to deliver on strategic business objectives.

This position reports to the Director, GTM Systems and will be based in our Pune Office. We’re looking for someone to join us immediately.

What you’ll do:

•  Hire, lead and coach a high functioning team of Salesforce.com administrators, developers, quality engineers, and system analysts, ensuring they have the knowledge, experience and skills necessary to support the business and grow professionally.

• Manage the performance of the team, including promotions, compensation and performance improvement plans.

• Keep up-to-date on Salesforce.com products and technologies, industry trends and software development best practices to drive continual improvement to Procore’s technology and processes.

• In collaboration with stakeholders and project management, manage the delivery roadmap to ensure that our approaches meet the goals of the organization and are well defined, planned and executed.

• Frequently interact with internal customers and functional peer managers to coordinate activities between functional areas, and internal stakeholders.

• Manage ambiguity and energize the team to stay focused on short-term and long-term goals while promoting a positive, high-performance, innovative and inclusive environment.

• Take a hands-on approach to the entire software development lifecycle, working in an Agile environment where innovation and teamwork are pillars of success.

What we’re looking for:

• Bachelor's in Computer Science, Information Technology, related technical field or equivalent experience. 3+ years of experience directly managing or supervising a technical team focused on Salesforce.com and related integrations.

• 7+ years experience and strong working knowledge building Go-to-Market solutions with out-of-the-box Salesforce.com platform features and configurations, custom development, extensions, and integrations.

• In-depth knowledge of Salesforce products and strong technical expertise with configuration/development on Sales Cloud ,Service Cloud and Revenue Cloud.

• Experienced Salesforce developer who has extensive experience in programming and declarative development, including LWCs, apex and Flows

• Passionate about motivating a cross-functional Salesforce product team of developers, administrators, quality engineers, and system analysts to deliver strategic business value.

• Hands-on knowledge and understanding of DevOps tools and technologies such as GIT, Jenkins, and experience with Salesforce release, pipeline management, test automation, and CI/CD processes.

• Experience leading teams in an Agile environment with Scrum and SAFe methodologies. 

• Ability to develop a strong partnership with stakeholders across a variety of operational, functional, and technical disciplines.

• Training and certifications in Salesforce.com and Agile/Scrum are a plus.

Additional Information

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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