Sr. Manager Sales & Operations

Posted 21 Days Ago
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Nagpur, Mahārāshtra, IND
In-Office
Senior level
Edtech
Our Tech-enabled solutions help International Students and Recruitment Partners choose the best Global Universities.
The Role
The Senior Manager will lead international sales and operations, managing partner relationships, tracking performance metrics, and overseeing the Inside Sales team to meet revenue goals across multiple territories.
Summary Generated by Built In

Looking for a Workplace That Inspires You? Welcome to KC Overseas!

At KC Overseas Education, we don’t just provide jobs—we create opportunities for innovation, growth, and impact. As a thriving Multinational EdTech company with 12 global locations, we have a strong foothold across South Asia, South-East Asia, and Africa, and we’re rapidly expanding worldwide. With our team of inspired 750+ professionals, we are revolutionizing access to overseas education through cutting-edge technology and unwavering expertise with our industry-leading platforms coursefinder.ai and elanloans.com.

Our mission? To empower students worldwide with seamless access to top universities, bridging the gap between aspiration and reality. If you’re passionate about making a difference in the global education space, this is where you belong!

At KC Overseas Education, we believe work should be more than just a job—it should be an experience that challenges, excites, and rewards you. We’re growing fast, and we want you to grow with us. Through our ever-expanding global reach, we are shaping the future of overseas education—and you can be a part of it.

Why work with us?

Work-Life Balance – We value productivity and well-being equally.

Global Exposure – International travel and exposure to diverse markets

Unmatched Growth – Thrive in a rapidly expanding industry to reach your potential

Recognition & Rewards – A culture that values and rewards hard work

Continuous Learning – Upskilling and development opportunities at every step

Supportive Culture – Work in an encouraging, trust-driven environment

Stability & Security – A long-term career with a leading industry player

Competitive Compensation – Because great work deserves great rewards

Join us and experience a workplace where talent is valued, ideas are celebrated, and careers flourish. Be a part of KC Overseas—apply now!

MIHAN New Office Campus Launch Video -

Here’s a short video to give you an overview of who we are and what we do:

Job Purpose:

We are seeking a driven and detail-oriented sales and operations professional to join our International Sales & Operations vertical as Senior Manager. This role is the operational backbone of the international business and responsible for translating strategy into disciplined, day-to-day execution across our 11 active territories (Nepal, Sri Lanka, Bangladesh, Pakistan, UAE, Nigeria, Ghana, Kenya, Philippines, Vietnam, Indonesia).

This position carries a dual mandate of commercial as well as operational aspects and requires someone who is equally comfortable in a partner conversation and a performance spreadsheet. The ideal candidate brings strong B2B sales instincts, a structured approach to operations, and the financial awareness to evaluate partner schemes and track ROI on commercial initiatives.

Key Responsibilities:

Ø Execute sales plans and partner engagement strategies, ensuring territory-level targets for applications, deposits, and conversions are met each intake.

Ø Manage day-to-day relationships with channel partners across all active territories, serving as a key point of contact for partner queries, escalations, and performance conversations.

Ø Supervise and support the Partner Specialist team (Inside Sales team) based in India — monitoring calling cadences, follow-up quality, partner coverage, and weekly output against set targets.

Ø Track and drive the conversion of offer letters to deposits through structured follow-up coordination with the Inside Sales team and channel partners.

Ø Monitor application pipelines across all territories on a case-by-case basis; coordinate with Business Unit teams to ensure timely and accurate processing and flag delays proactively

Ø Conduct regular performance reviews with Regional Managers and Regional Officers to assess territory health, identify underperforming markets, and implement corrective action plans.

Ø Executing quarterly partner review meetings — preparing performance data, regional summaries, and intake-wise comparisons in advance.

Ø Participate in international trips and partner visits as required to build relationships, gather market intelligence, and support regional teams in the field.

Ø Assist in the design and rollout of partner incentive schemes by providing territory-level data inputs, tracking uptake and partner response, and reporting actual scheme performance against projected outcomes.

Ø Build and maintain MIS trackers and operational dashboards covering applications, deposits, conversions, partner activity, and Inside Sales metrics.

Ø Analyse regional market trends, competitor commission structures, and partner feedback to surface insights and recommendations for scheme adjustments or new growth initiatives.

Ø Support ROI tracking for active commission and incentive programmes — maintaining cost-per-student data and flagging variances against projected payback periods.

Ø Coordinate with BU Managers and SMEs to ensure the team is updated on partner developments, university changes, curriculum updates, and eligibility requirements for key markets.

Ø Assist in planning region-specific marketing and recruitment campaigns in coordination with Partners and Events teams.

Ø Perform in-depth analysis of country-specific curriculum patterns and eligibility requirements for top universities to support partner briefings and team training.

Ø Ensure alignment between the field team and India-based operations, bridging communication gaps and maintaining a single, consistent view of territory performance.

Link https://www.studies-overseas.com/careers to know more about life at KC.

Key Requirements

Ø 10-12 years of proven experience in B2B Sales, with demonstrated success in managing international channel partner relationships and driving revenue growth.

Ø Minimum of 3 years in a mid-to-senior sales or operations role with direct team management responsibility.

Ø Prior experience in the international education, EdTech, or student recruitment industry is strongly preferred.

Ø Experience supporting or contributing to the design and tracking of partner incentive or commission schemes, with an understanding of ROI measurement and cost-per-student economics.

Ø Strong proficiency in MIS management and data analysis — comfortable building and interpreting dashboards, pipeline trackers, and performance reports.

Ø Excellent communication and coordination skills, with the ability to manage relationships across geographies, time zones, and seniority levels.

Ø Financial awareness: ability to track and interpret commission spend, scheme uptake data, and ROI metrics; able to prepare clear performance summaries for senior leadership review.

Ø Strong interpersonal skills with a collaborative working style and a high degree of ownership and follow-through.

Ø Commercially minded with a structured, process-driven approach to managing operations and teams.

Ø Analytical and detail-oriented, with the ability to spot trends, flag risks, and recommend course corrections based on data.

Ø Willingness to travel internationally as required.

Ø Postgraduate degree in Business Management (MBA or equivalent) is preferred.

 

Work Location- Nagpur

Skills Required

  • 10-12 years of proven experience in B2B Sales
  • Minimum of 3 years in a mid-to-senior sales or operations role
  • Prior experience in the international education, EdTech, or student recruitment industry
  • Experience supporting or contributing to the design and tracking of partner incentive or commission schemes
  • Strong proficiency in MIS management and data analysis
  • Excellent communication and coordination skills
  • Financial awareness
  • Postgraduate degree in Business Management (MBA or equivalent) is preferred
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The Company
1,153 Employees
Year Founded: 1998

What We Do

We are a rapidly growing EdTech Company that assists students in searching and applying to overseas universities through our extensive network of 65+ offices across India, Bangladesh, Ghana, Kenya, Indonesia, Nepal, Nigeria, Pakistan, Philippines, Sri Lanka, and Vietnam with the help of over 750+ dedicated professionals. We are an authorized representative of over 1000+ global universities and institutions across 42 countries in the world and have successfully assisted more than 7,00,000+ students for higher studies in popular international study destinations such as The USA, The UK, Canada, Australia, New Zealand, Ireland, Singapore, Europe and many more. Our industry experience spans over two decades - fulfilling the dreams of study abroad aspirants and building strong and credible relationships with our stakeholders including our Partner Institutions, Franchise Partners, and Business Associates. Our expertise lies in helping students make informed decisions by choosing the country, university, and program that suits their preferences and career aspirations. We offer the best services to students for applications and visa processing and provide coaching for essential standardized tests such as SAT, ACT, GRE, GMAT, and English Proficiency Tests such as IELTS, TOEFL (iBT) & PTE, Language Coaching such as German Language, French Language, Japanese Language. We offer end-to-end assistance for Overseas Education Loans, which is our distinct offering for study abroad aspirants.

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