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Aledade is the largest network of independent primary care.
The Role
The Senior Manager of Sales Operations oversees compensation strategies, analyzes deal economics, collaborates across teams, and drives sales performance through data-driven insights and program management.
Summary Generated by Built In
As a Senior Manager of Sales Operations, you'll be the strategic architect behind our sales team's motivation and success, designing incentive programs that drive exceptional performance while ensuring profitable customer deals.
This goes beyond program administration - you'll be the go-to expert for sales compensation strategy, diving deep into deal economics and pipeline analytics to uncover insights that shape how we motivate teams and structure offers. Working at the intersection of Finance, Payroll, and Sales Leadership, you'll use data-driven analysis to balance seller motivation, compensation fairness, and customer profitability.
You'll have the autonomy to innovate within incentive frameworks while seeing the direct impact of your strategic work on sales performance and business results. This role is perfect for someone who loves using data to drive sales excellence and wants to shape how a growing organization motivates and rewards its revenue teams.
If you're passionate about strategic analysis and want meaningful business impact through sales operations, this offers the perfect blend of analytical rigor and results-driven work.
Candidates should be comfortable working remotely/work from home anywhere within the US.
Primary Duties:
Sales Compensation Program Management
- Design, develop, and continuously optimize sales compensation plans across all sales roles and segments
- Administer monthly, quarterly, and annual compensation payouts, ensuring accuracy and timeliness
- Partner with Finance and Payroll to establish compensation accrual processes and payment workflows
- Conduct regular compensation plan performance analysis and recommend optimization strategies
- Manage quota setting processes, territory assignments, and compensation dispute resolution
- Develop and maintain compensation modeling tools for scenario planning and budget forecasting
- Create and maintain comprehensive compensation plan documentation and communication materials
Prospect Financial Offer Management and Reporting
- Monitor and track financial offers extended in the sales process against approved budgets
- Analyze offer utilization patterns, win rates, and margin impact across different deal types
- Partner with Finance to forecast offer spend based on sales pipeline and historical conversion data
- Establish offer governance processes and escalation procedures for non-standard requests
- Conduct regular offer performance analysis to optimize offer strategy
- Collaborate with Sales Leadership to ensure offer guidelines align with go-to-market strategy
Cross-Functional Partnership
- Serve as primary liaison with Finance for all sales compensation and prospect offer matters
- Partner with Payroll to ensure seamless compensation processing
- Collaborate with Sales Operations on territory planning, quota setting, and performance metrics
- Work with Legal on contract terms, offer compliance, and risk management protocols
- Support HR with compensation philosophy development and equity considerations
- Partner with GTM and leadership to ensure seamless deal offer management and tracking to budget
Minimum Qualifications:
- 8+ years of experience in sales support, operations, compensation, offer management, or revenue operations
- Experience designing and administering sales compensation plans
- Strong background in customer deal strategy and deal economics management
- Experience working closely with Finance and Payroll teams on compensation processes
- Proven track record in high-growth B2B environments
- Experiencing working with Excel/Google Sheets skills including complex financial modeling
- Strong experience with CRM systems (Salesforce preferred) and data analysis
- Experience with deal approval workflow systems and pricing optimization tools
- Ability to present complex compensation and pricing concepts to diverse audiences
- Strong project management skills and attention to detail
- Experience managing multiple priorities and stakeholder expectations
- Proven ability to build trust and credibility with Finance, Sales, and executive teams
Preferred KSA's:
- Bachelor's degree in Finance,Accounting, Economics, Business, or related field
- Experience with enterprise B2B pricing models and complex deal structures
- Background in consulting or previous experience at high-growth technology companies
Physical Requirements:
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
Top Skills
Excel
Google Sheets
Salesforce
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The Company
What We Do
Aledade is the largest network of independent primary care, enabling clinicians to deliver better patient outcomes and generate more savings revenue through value-based care. Aledade’s data, personal coaching, user-friendly workflows, health care policy expertise, strong payer relationships and integrated care solutions enable primary care organizations to succeed financially by keeping people healthy. Together with more than 1,900 practices and community health centers in 45 states and the District of Columbia, Aledade manages accountable care organizations that share in the risk and reward across more than 200 value-based contracts representing more than 2.5 million patient lives. To learn more, visit www.aledade.com or follow on X (Twitter), Facebook or LinkedIn.
Why Work With Us
At Aledade, we’re all about doing good for patients, practices and society - which is why we’re so passionate about value-based care and the work we do every day. Because we’re working to benefit all of society, we believe the best way to do so is to utilize all of our team members and their unique experiences, interests, backgrounds and beliefs.
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