As the Senior Manager of Sales Compensation at Zelis Healthcare, you will implement and administer compensation plans that incentivize and reward the sales team’s performance. These plans will align with Zelis’s revenue and profit objectives while ensuring scalability and transparency. Additionally, you will support quota setting and overall performance analytics to ensure sales compensation accurately reflects achievements and drives the right behaviors within the sales force. This role will require significant partnership with Sales Leadership, People & Culture (P&C), Finance, and Total Compensation.
Responsibilities
- Lead the assessment and management of SPIFF, the Sales Compensation administration tool, including implementation and administration of all Sales Incentive Plans (SIPs), SPIFFs, and MBOs.
- Leverage full functionality and feature set of SPIFF to support calculation transparency such as integrating with Salesforce and Workday, deploying enablement tools (i.e. calculators) and releasing commission statements.
- Maintain a comprehensive inventory of plans, participants and payments.
- Develop and maintain a process, in collaboration with P&C, to capture participant management data, such as hire dates, hierarchy detail, mobility dates, SIP assignments, and other pertinent information to pay team members accurately.
- Accountable for plan administration and payout validation between FP&A and SPIFF.
- Supports the development and communication of administrative related sales compensation policy.
- Support the field by responding to inquiries, resolving disputes, and manages the exception review process.
- Responsible for assisting in SOX processes and audits.
- Provide leadership in setting quota targets, defining rules of engagement, and processes to address mid-year quota changes.
- Analyze and interpret sales performance data to ensure these programs remain competitive, cost-effective, and motivating.
Education & Experience Requirements:
- BA/BS in quantitative major (finance, business, mathematics, statistics) preferred
- 8+ years of sales compensation experience required
- 5+ years’ experience leading high-performance teams, in-office, and remote settings
- Knowledge of Sales Compensation design and administrative best practices
- Experience building out and administering compensation plans through an Incentive Compensation Management (ICM) system (SPIFF, Xactly, etc.)
- Possess strong analytical chops, a process mindset, and exceptional project management skills.
Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].
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What We Do
As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.
