Sr. Manager, Safety Policy and Standards

Posted 9 Days Ago
Hiring Remotely in USA
Remote
85K-100K Annually
5-7 Years Experience
Edtech • Kids + Family • Mobile • Social Impact • Transportation
HopSkipDrive provides alternative transportation for people who need a little extra care.
The Role
Develop and manage safety policies and standards for a technology company focused on transportation challenges. Lead the creation, implementation, and oversight of comprehensive policies to drive a culture of safety and compliance. Report directly to the Director, Trust & Safety.
Summary Generated by Built In

At HopSkipDrive, our goal is to create opportunity for all through mobility. 

We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software and advisory services, we solve the biggest transportation challenges facing schools and school districts around the country. 

Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than 3.3 million rides and operate across over 13 states across the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.

This role will focus on developing and managing HopSkipDrive’s safety policies and standards. You are an experienced safety professional with a deep understanding of safety policies, standards, and regulations within the tech industry. You bring a proactive and strategic mindset to the development, implementation, and oversight of comprehensive policies. 

You are someone who can not only develop policies but can think through the intricacies and develop procedures from them for our front-line teams. You are passionate about safety and are never happy with the status quo. You’re always ready with ideas, motivated to continually improve the safety of our community, and drive a culture of safety and compliance. This role will report directly to the Director, Trust & Safety.


  • Oversee HopSkipDrive’s safety policy and standards plan creation
  • Manage existing safety policies, procedures, SOPs, manuals, or other documents
  • Develop and implement policy research and analysis strategies
  • Create new safety policies; break them down into procedures for front-line workers
  • Introduce new policies, standards, and procedures across the company
  • Track and manage safety policies, perform reviews to keep them up-to-date and in compliance with regulatory standards, norms, and other requirements
  • Ensure familiarization of people in the company with safety policies and standards


  • 5+ years of tech industry or startup expertise in either policy, communications, operations, or legal
  • 3+ years of experience directly related to trust & safety
  • Outstanding written and verbal communication skills across multiple functions and teams
  • Entrepreneurial spirit who can come up with solutions to prevent problems we haven’t seen yet
  • Experience working with diverse stakeholders, from executives to front-line workers
  • Innovative thinker who can promote policy innovation and drive timely decisions
  • A creative problem solver with the ability to work independently
  • Bachelor's degree 
  • Direct experience in rideshare or a similar two-sided marketplace is preferred

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We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer competitive market comp, flexible vacation, FSA, medical, dental and vision, 401(k), and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role is $85,000 to $100,000. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set and specific work location. The total compensation package for this role also includes equity stock options.


HopSkipDrive is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.

* This role will be fully remote in one of the following states **

What the Team is Saying

Mike Hernandez
Jon Matteson
Soju
Kristen Pun
Emily Durrett
Mira Hayashi
Toby McGraw
Leora Juster
The Company
HQ: Los Angeles, CA
215 Employees
Remote Workplace
Year Founded: 2014

What We Do

We’re a company with heart

Our partnerships with school districts, child welfare agencies and nonprofits ensure equitable educational access for our most vulnerable populations, including youth in foster care, youth experiencing homelessness, and youth with special needs.
We understand that the difference between struggle and success can sometimes be as simple as the ability to show up, which is why we’re on a mission to use innovative technology, coupled with operational expertise and new thinking to help kids reach their full potential by providing a safe, dependable way to get them where they are going.

Why Work With Us

Founded by three moms as a solution to their own transportation challenges, we now serve nine states and 16 markets across the country and continue to expand at a rapid pace, twice making the Inc. 5000 and Deloitte 500 Fast-Growing Technology lists. Backed by top-tier venture capital firms, HopSkipDrive has raised $70M in funding to date.

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HopSkipDrive Offices

Remote Workspace

Employees work remotely.

Typical time on-site: None
HQLos Angeles, CA
HopSkipDrive HQ officially moved to a new office this week in the Little Tokyo district in Downtown LA! Can't wait to see what adventures lie ahead.

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