Sr. Manager Revenue & Accounts Receivable

Qu is a leading provider of cloud-based, enterprise restaurant technology solutions. We power digital ordering, point-of-sale, and integrated payment systems for some of the most innovative brands in the industry.

At Qu you’ll find a fun, dynamic, and diverse culture that celebrates team and individual success. Our people are down to earth, trail blazin’ folks who value innovation. 

Lead and scale our revenue operations. This role will be responsible for overseeing revenue recognition, billing operations, and collections processes, ensuring compliance with ASC 606, and driving operational excellence across a growing SaaS and payments business.

This leader will manage an offshore billing and collection team and also partner cross-functionally with Finance, Sales, Legal, Product, and Operations while managing both domestic and offshore teams.

Revenue Accounting & ASC 606

• Lead the implementation and ongoing application of ASC 606 for SaaS and payment-related revenue streams
• Ensure accurate revenue recognition across subscription, usage-based, and transaction-based models
• Develop and maintain revenue recognition policies, procedures, and technical accounting memos
• Partner with auditors to support annual audits
• Evaluate complex contracts and ensure proper accounting treatment

Billing Operations

• Oversee end-to-end billing processes including invoicing, usage tracking, and customer billing accuracy through multiple billing platforms
• Drive automation and scalability of billing systems and workflows
• Collaborate with FP&A to align billing logic with pricing models
• Ensure timely and accurate invoice generation and delivery

Collections & Cash Application

• Lead collections strategy to optimize cash flow and reduce DSO
• Manage customer escalations related to billing disputes and collections
• Oversee cash application processes and reconciliation
• Establish KPIs and reporting for collections performance

Payments & Revenue Operations

• Oversee accounting for payment processing revenue, fees, and settlements
• Ensure proper reconciliation between payment processors, banks, and internal systems
• Manage risks related to chargebacks, refunds, and fraud-related adjustments

Team Leadership & Offshore Management

• Build, mentor, and lead a high-performing revenue accounting, billing, and collections team
• Manage and coordinate offshore teams to ensure efficiency, quality, and alignment with US operations
• Establish clear processes, SLAs, and performance metrics
• Foster a culture of accountability, continuous improvement, and collaboration

Systems & Process Improvement

• Work through Salesforce, Ordway, NetSuite and Zentact on billing and revenue automation
• Lead system improvement and upgrades related to revenue and billing
• Drive process standardization and documentation
• Leverage automation and analytics to improve efficiency and accuracy

Cross-Functional Collaboration

• Partner with Sales Ops on understanding deal structure and pricing implications
• Work with Legal on contract terms affecting revenue recognition
• Collaborate with FP&A on forecasting and revenue analytics

• Bachelor’s degree in Accounting or Finance; CPA strongly preferred
• 10+ years of progressive accounting experience, with at least 5 years in a leadership role
• Deep expertise in ASC 606, specifically in SaaS and payment processing environments
• Strong understanding of subscription, usage-based, and transaction-based revenue models
• Experience managing billing and collections functions at scale
• Proven experience managing offshore teams
• Strong analytical, problem-solving, and communication skills
• Experience with ERP systems (e.g., NetSuite, Oracle, SAP) and billing platforms

Preferred Qualifications

• Experience in high-growth SaaS or fintech companies
• Familiarity with payment processors (e.g., Stripe, Adyen, Worldpay)
• Experience with automation tools and revenue recognition software (e.g., Ordway, Zuora, RevPro).