Sr. Manager, Quality Transformation & Governance

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

Essential Duties and Responsibilities

• Lead initiatives to create best-in-class processes across all quality engagements, including customer, manufacturing, supplier, product, and software
• Proven record of leading quality transformations
• Direct ownership of ISO 9001 improvements and governance across all CG quality functions.  Auditing and maintaining readiness at all times towards compliance
• Develop and implement new KPIs to measure the progress and success of quality improvements
• Drive innovation through technology, including enterprise QMS implementation and data analytics
• Ensures compliance with industry regulations and customer requirements. Leads initiatives to ensure conformance to global quality standards across all manufacturing facilities, supply chains, and quality management processes
• Drives continuous improvement initiatives in quality processes and practices.  Leads the identification, prioritization, and execution of quality improvement projects across the organization to improve operational efficiency, product reliability, and customer satisfaction
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.
• Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
• Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies
• Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
• Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values.

Minimum Qualifications

• Bachelor's Degree in Engineering or equivalent experience
• 10+ years of experience in Quality, Operations, or Engineering
• 5+ years experience in Manufacturing and Supplier Quality
• 5+ years in a managerial role
• Expertise in ISO, Six Sigma, Lean, and regulatory compliance
• Ability to work in a matrix/cross-functional environment
• Strong interpersonal and customer communication skills
• Experience with products that have HW and SW components
• Strong problem solving and analytical skills
• Able to travel up to 25% - domestically and internationally

Preferred Qualifications

• Masters in Engineering, Quality, or related field
• Electromechanical and manufacturing operations experience
• Six Sigma Black belt preferred
• Working Knowledge and Application of Lean Manufacturing, DFM, Kaizen, Value Stream Mapping, Voice of the Customer, and  Total Cost of Ownership
• Ability to implement Statistical Process Control
• Ability to work in a matrix/cross-functional environment

The pay range for this position is $129,700.00 - $209,200.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.