ABOUT THE ROLE
The Sr. Manager, Scaled People Programs is responsible for leading the end-to-end execution, delivery, and operational excellence of Uber’s global People programs across the organization. This global role focuses on scaling Uber’s proven people programs including: performance management, learning, employee feedback surveys, and onboarding. Ensuring they run smoothly, predictably, and on schedule.
As a primary operational engine of the People team, you will equip managers, employees, and HR partners with the tools, guidance, and readiness needed to achieve high adoption, seamless execution, and an exceptional employee experience.
Responsibilities
- Team Leadership & Development: Lead, coach, and empower a global team responsible for program management and delivery of company-wide HR programs; establish clear performance goals, foster professional development, and manage workload distribution.
- Cross-Functional Leadership: Regularly partner with cross-functional teams (Talent Development, People Analytics, Onboarding, HRBPs, and People Partners) to build the annual and quarterly roadmap, develop project plans, define success measures, set clear communication plans, and establish feedback loops that ensure program effectiveness.
- Program Delivery & Operational Execution: Effectively deliver the end-to-end operational roadmap, rollout logistics, and execution cadence for company-wide HR programs, including performance cycles, employee surveys, learning, new hire onboarding, and adhoc business needs.
- Scalability & Modern Execution: Identify and implement innovative, scalable approaches to program delivery leveraging automation, HR technology, and AI tools to streamline administrative workflows, personalize the employee and manager experience, and increase operational efficiency.
- Change Management & Communication Oversight: Guide the development of comprehensive HR, manager and employee enablement resources such as live overview sessions, toolkits, step-by-step guides, communication campaigns, timelines, and FAQs; ensuring clear, user-friendly messaging to drive accountability, participation adoption, and overall program effectiveness. Leverage tech platforms to deliver
- Program Metrics and Quality: Establish team KPIs, operational standards, and tracking mechanisms to monitor program health and adoption; leverage data insights and cross-functional partnerships to eliminate friction, optimize programs, and elevate program quality over time.
Basic Qualifications
- 7+ years of experience in HR Operations, HR Program Management, Talent Operations, or a related People/HR delivery role.
- 3+ years of direct people management experience.
- Proven experience running large-scale, enterprise-wide HR programs (e.g., performance cycles, learning, onboarding programs).
- HR Tech Familiarity: Hands-on experience with modern HCM platforms, AI tools, HR reporting tools, performance management tools, and related platforms (e.g., Oracle, ChatGPT, Gemini, Oracle, Qualtrics, Tableau).
Preferred Qualifications
- People management experience managing larger teams or multiple sub-teams
- Advanced certification in Program/Project Management or Change Management (e.g., PMP, Agile/Scrum, Prosci)
- Hands-on experience implementing or managing AI-driven workflows (e.g., generative AI for manager toolkits, automated triage, or personalized onboarding paths).
- Prior experience managing vendor contracts, RFP processes, and third-party software implementation for People tools.
- Communication & Change Management: Exceptional written and verbal communication skills; ability to simplify complex processes into clear actionable guidance for HR, managers and employees.
- Data-Driven Approach: Comfortable leveraging data, metrics, and reporting to track overall engagement and program health.
- Project & Process Management: Strong organizational skills with proficiency in project management frameworks (e.g. Asana).
For New York City, NY-based roles: The base salary range for this role is USD $175,000 per year - USD $194,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD $175,000 per year - USD $194,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 7+ years of experience in HR Operations, HR Program Management, Talent Operations, or a related People/HR delivery role
- 3+ years of direct people management experience
- Experience running large-scale, enterprise-wide HR programs, such as performance cycles, learning, or onboarding programs
- Hands-on experience with modern HCM platforms, AI tools, HR reporting tools, performance management tools, and related platforms
- Experience managing larger teams or multiple sub-teams
- Advanced certification in Program/Project Management or Change Management, such as PMP, Agile/Scrum, or Prosci
- Experience implementing or managing AI-driven workflows
- Experience managing vendor contracts, RFP processes, and third-party software implementation for People tools
- Exceptional written and verbal communication skills, with the ability to simplify complex processes into clear guidance
- Ability to use data, metrics, and reporting to track engagement and program health
- Strong organizational and project management skills, including proficiency with project management frameworks such as Asana
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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