Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Our all-in-one, business-in-a-box platform helps operators start, manage, and expand their businesses through a market-leading suite of SaaS and hardware products. By building a modern system to power the garment care industry, our goal is to outsource laundry day to local businesses across the U.S. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in!
About The Role:
We are seeking a senior procurement leader to take full ownership of how Cents sources parts, manages vendors, negotiates pricing, and plans inventory across our hardware supply chain. This is a critical, high-visibility role that owns the complete procurement function end-to-end — ensuring that the right materials are in the right place at the right time, at the right cost, to keep production moving.
This role owns the entire procurement process from vendor selection through delivery of finished parts. You will manage procurement across approximately 400 unique parts and 12 vendors, partner closely with product and engineering on specifications and sourcing decisions, and own the systems that give us real-time visibility into inventory and spend. You will also be a key coordination point between our internal operations and our external manufacturing partners.
This is a Shrewsbury, MA-based, on-site role. We are looking for a seasoned procurement professional who thrives on driving cost, quality, and supply-continuity outcomes in a hands-on, high-growth environment.
What You'll Do:
- Own and manage the entire procurement process, including vendor selection, price negotiation, cost reduction, lead time management, and supply/inventory management
- Own end-to-end procurement for ~400 unique parts across ~12 vendors, including purchase orders, lead times, pricing, and contracts
- Build and manage vendor relationships, establish performance metrics, and lead supply-risk initiatives including qualifying secondary suppliers to reduce single-source exposure
- Negotiate vendor pricing, payment terms, and contracts to drive savings and strengthen margins
- Drive improvements to vendor payment processes, including workflows, payment terms, and reconciliation
- Coordinate with contract manufacturers and external production partners to ensure supply continuity
- Work closely with product and engineering on product specifications and vendor selection to ensure sourcing decisions support both technical requirements and cost targets
- Set and maintain reorder points, safety stock levels, and lead-time assumptions to keep builds on schedule
- Ensure materials are available and ready to support production schedules
- Partner with engineering and sales on demand signals, product changes, and prioritization
- Own our procurement and inventory management tooling, warehouse management system, and operational analytics dashboards
- Maintain accuracy across purchasing, receiving, and inventory data
- Standardize and document procurement processes as the business scales
Qualifications:
- Minimum of 7+ years of experience in procurement or strategic sourcing, with a clear track record of senior-level ownership
- Deep expertise managing the full procurement lifecycle — vendor selection, negotiation, cost reduction, lead time management, and inventory/supply planning
- Demonstrated ability to manage vendor relationships, negotiate pricing and terms, and drive cost-reduction initiatives that have delivered measurable savings
- Proven experience partnering with product and engineering teams on specifications, sourcing trade-offs, and supplier qualification
- Proficiency with procurement and inventory management tooling, ERP/MRP systems, and operational dashboards
- Strong organizational skills and the ability to manage competing priorities without losing detail
- Clear, direct communicator with good cross-functional instinct
- Must be based in or willing to relocate to Shrewsbury, MA — this is a fully on-site role
Bonus Skills
- Background in small manufacturing, hardware, or electromechanical environments
- Experience owning inventory planning, including safety stock, reorder points, and demand forecasting
- Experience supporting hardware assembly for IoT, connected devices, or similar electromechanical products
- Familiarity with ERP or MRP systems
- Track record of building procurement or supply chain processes from the ground up in a high-growth environment
- Experience running vendor QBRs or formal supplier performance programs
- Prior experience directly supervising a production or assembly team, or hands-on exposure to assembly operations — Cents can train the right procurement leader on our specific assembly environment
- Familiarity with kitting, work instructions, throughput/defect tracking, or other production-floor operational practices
Skills Required
- Minimum of 5 years of experience in procurement, supply chain, or manufacturing operations
- Prior experience directly supervising a production or assembly team
- Demonstrated ability to manage vendor relationships, negotiate pricing and terms, and drive cost-reduction initiatives
- Proficiency with warehouse management systems, procurement or inventory management tooling, and operational dashboards
- Strong organizational skills and the ability to manage competing priorities without losing detail
What We Do
All-in-one Laundry Business Management Platform. Advanced POS, Employee Management, Pickup & Delivery & More.
