Senior Manager of Performance Improvement

Reposted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office
105K-188K Annually
Senior level
Healthtech • Insurance
The Role
Lead strategic, cross-functional performance improvement initiatives to optimize clinical and operational performance, build organizational capability, and deliver measurable financial and customer outcomes through process optimization, automation, AI-enabled solutions, change management, and stakeholder engagement.
Summary Generated by Built In

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.  HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services,  LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst.  Healthfirst will never ask you for money during the recruitment or onboarding process.

Skills Required

  • Bachelor's degree from an accredited institution or equivalent work experience
  • HS Diploma or GED from an accredited institution
  • Experience leading complex process improvement initiatives
  • Experience managing staff and cross-functional teams
  • Experience working with data sets and/or Microsoft Excel modeling
  • Experience utilizing valuation and impact analysis methodologies
  • Experience using workflow diagramming applications to document business processes
  • Work in office three days per week (Tues/Wed/Thurs) at either 100 Church Street, NYC or 1101 Greenwood, Lake Mary, FL
  • Master's degree from an accredited institution
  • Experience designing and implementing generative AI solutions, including prompt engineering and GPT tool customization
  • Knowledge of DOH and CMS regulations
  • Black Belt Lean Six Sigma, CPHQ, or equivalent process improvement certification
  • Industry experience in healthcare (managed or long-term care, insurance, government, or other healthcare agency)
  • Experience working with one or more Medicaid managed care plan products

Healthfirst, Inc Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Healthfirst, Inc and has not been reviewed or approved by Healthfirst, Inc.

  • Healthcare Strength Healthcare coverage is positioned as a comprehensive offering, including medical/dental/vision options and additional mental-health support through Spring Health. Wellness credits and disability coverage further strengthen the perceived breadth of health-related support.
  • Leave & Time Off Breadth Time off appears robust, with paid time off plus a set of paid holidays and additional early office-closure days. A designated Social Justice day and noted parental/bereavement leave options add to the overall leave breadth.
  • Retirement Support Retirement support is framed around a 401(k) program with a company match that can reach a meaningful level after a tenure milestone. This match is repeatedly highlighted as a notable component of total rewards value.

Healthfirst, Inc Insights

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The Company
HQ: New York, NY
3,909 Employees
Year Founded: 1993

What We Do

Healthfirst is a provider-sponsored health insurance company that serves 1.8 million members in downstate New York. Healthfirst offers top-quality Medicaid, Medicare Advantage, Child Health Plus, and Managed Long Term Care plans. Healthfirst Leaf Qualified Health Plans and the Healthfirst Essential Plan are offered on NY State of Health, The Official Health Plan Marketplace. Healthfirst offers Healthfirst Pro and Pro Plus, Exclusive Provider Organization (EPO) plans for small-business owners and their employees, and Healthfirst Total, an EPO for individuals. For more information on Healthfirst, visit www.healthfirst.org

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