Sr. Manager, People Operations

ABOUT US

At Vida, we help people get better — and we’re helping the healthcare system get better, too.

Vida is a virtual health clinic that provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers — like Prescribers, Registered Dietitians, Therapists and Health Coaches — through an easy-to-use app. We focus on managing chronic cardiometabolic conditions — like diabetes, obesity and hypertension — as well as achieving lifestyle health goals like eating more healthfully, getting more exercise, losing weight and reducing stress.

By combining advanced technology with the top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. We are trusted by Fortune 1000 companies, major national payers and large providers to enable their employees to live their healthiest lives.

**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.

The Sr. Manager, People Operations will build partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives. You will provide guidance based on regulations and Company policies/practices to ensure compliance. You will be accountable for developing/streamlining program and systems administration, while establishing and/or improving processes to support the scaling of our Company. 

This role will have a strong focus on onboarding new hires (in bulk), verifying i9's, off-boarding and updating Vida's internal HRIS system (ADP TotalSource).

Responsibilities:

• Lead and direct the routine functions of the People (HR) department, including administering pay, benefits, leave and enforcing company policies and practices.
• Facilitate and execute employee onboarding, i9 verifications & off-boarding.
• Consult with line management, providing HR guidance when appropriate.
• Manage a team of 2 People Ops Specialists.
• Analyze trends and metrics in partnership with the HR group to develop solutions, programs and policies.
• Manage and resolve complex employee relations issues.
• Conduct effective, thorough and objective investigations.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal counsel as needed/required.
• Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
• Provide HR policy guidance and interpretation.
• Plan, lead, direct, develop and coordinate the policies, activities and staff of the People (HR) department, ensuring legal compliance and implementation of the organization’s mission and talent strategy.
• Lead and ensure operationalization of company policies and programs (systems and processes).
• Monitor and ensure the organization’s compliance with federal, state and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance.
• Maintain knowledge of trends, best practices, regulatory changes and new technologies in human resources, talent management, and employment law; apply this knowledge to communicate changes in policy, practice and resources to upper management.

Qualifications:

• Bachelor’s degree in Business Administration or related field.
• 6+ years of HR/People experience, 3+ years of HRBP related experience.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management and federal and state respective employment laws.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices and the administrative practices related to those factors.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.

Vida is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Diversity is more than a commitment at Vida—it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

We seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Vida in any form without a valid, signed search agreement in place for the specific position will be deemed the sole property of Vida. No fee will be paid in the event the candidate is hired by Vida as a result of the unsolicited referral.

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