Sr Manager, People Operations (HR)

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

The Role
We are looking for a Sr Manager of People Activation and Enablement (PAE) in EMEA to lead during an exciting time of growth and expansion at Netskope! This role understands and interprets HR policies and programs to provide exceptional service on a variety of tasks while ensuring the application and delivery of services is both globally consistent and locally relevant. You also play a significant role in global compliance initiatives, including but not limited to records retention, work authorizations, and our growing workforce in support of SOX compliance.

This is a highly dynamic role that requires you to quickly jump from your creative to analytical brain while maintaining poise and accountability. You will report to the Director, People Activation and Enablement and collaborate cross functionally and proactively with key stakeholders to ensure the highest levels of customer service, and overall systems and operational efficiency.  

What You'll Do:

• Lead and mentor a global People Operations team (EMEA, APAC), composed of a TBH people manager, PAE specialists, and talent coordinators.
• Actively applies project management methodologies and best practices to all HR initiatives in support of the employee experience
• Implement and optimize on People systems and processes to service a workforce that will continue to scale globally at a rapid pace.
• Identify, define and drive strategic goals, managing all aspects of people platform systems
• Collaborate closely with the SOX, FedRamp/Security teams on quarterly and annual audits.
• Assists in mentoring the team with content development and maintenance to both our employee-facing and internal knowledge bases. Regularly engages COEs to ensure content is current and relevant.
• Develop a strong understanding of the business, including key metrics, growth drivers, and the 3-year strategy.
• Serve as a strategic business partner to senior leadership, fostering proactive and collaborative relationships across the organization.
• Act as a key team builder and people manager, providing mentorship on personal and professional development.
• Establish scalable solutions to empower the Talent Acquisition Team and HR Business Partners in supporting their partner teams efficiently.

Essential Requirements:

• Extensive experience in building and leading People Operations, with recent expertise in service delivery/contact centers, People tools, system optimization, process efficiency, and reporting (Workday, Jira, Confluence, Greenhouse/ATS).
• Proven management skills with a natural coaching and mentoring style, excellent interpersonal skills, and the ability to build rapport with a diverse workforce.
• A self-directed leader with a track record of building the People function in a rapidly growing company.
• A receptive attitude towards feedback, encouraging continuous testing and iteration within the team.
• Ability to project stability and confidence during significant challenges and periods of change.
• A data-driven approach to program development from initiation to completion.
• Exceptional project management skills with a demonstrated ability to develop and implement people strategies that achieve business objectives.
• Strong intellectual and pragmatic capabilities to navigate ambiguity and manage change, with a natural inclination for discretion.
• Effective communication skills, capable of providing both strategic insights and constructive feedback.
• A strong service orientation and a commitment to delivering an outstanding employee experience.
• In-depth knowledge of legal and employment compliance related to internal audits and controls, employee policies and procedures, and SOC reporting.
• Proficiency in Google Apps, Workday, and Greenhouse.
• A continuous learner with a naturally curious mindset.

 Education:

• Bachelor's Degree - preferred

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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