At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
ROLE OVERVIEW
The Senior Manager, People Experience & Onboarding, will serve as a strategic integrator across all phases of the employee lifecycle — from recruiting through onboarding, manager enablement, development, and retention. This role will act as the connective tissue across HR teams, ensuring systems, processes, change management, and insights are aligned to deliver a seamless, scalable people experience that drives engagement, performance, and retention. This leader will also directly manage the Onboarding team that supports both clinical and non-clinical employees from offer acceptance to day one.
Reporting directly to the VP, People Experience, this leader will partner with Talent Acquisition (TA), HRBPs, and Learning to unify efforts, embed leading-indicator insights into decision-making, and enable cultural integration during periods of rapid growth and M&A.
Compensation: $120,000 - 145,000/annually, plus annual bonus potential
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
KEY RESPONSIBILITIES
Onboarding Leadership
Lead and develop a team of ~10 onboarding professionals responsible for ensuring a best-in-class experience for new hires across clinical and non-clinical roles.
Oversee onboarding operations from offer acceptance through day one, ensuring processes are seamless, compliant, and aligned to business needs.
Partner with internal HR Teams, hiring managers and departments that support clinical systems enablement to ensure a smooth handoff and coordinated new hire journey.
Strategic Integration & Experience Design
Serve as the architect of an end-to-end people experience strategy, aligning TA, onboarding, learning, and HRBP practices.
Partner with TA and Onboarding leaders to ensure Workday Recruiting and Onboarding modules are fully leveraged and integrated.
Enable HR to work in a connected way while equipping leaders with a unified view of their teams and workforce health, so they can better manage performance, development, and engagement.
Change Management & Scale for Growth
Lead enterprise change management efforts tied to TA, onboarding, HRBP transformation, and training, ensuring adoption and sustainability.
Build frameworks and toolkits to help leaders drive and embed change with their teams.
Ensure all new people programs and processes are designed with scalability in mind as LifeStance grows rapidly.
People Leader Enablement
Develop a consistent people leader experience, ensuring managers are supported and equipped with the tools, insights, and behaviors to lead effectively (manage yourself, manage your team, manage the business)
Enable leaders to adopt a people-first mindset that fosters engagement, belonging, and performance.
Metrics & Insights
Build the systems and centralized approach to measuring people experience, creating the foundation for identifying key workforce health indicators.
Ensure the organization can track leading indicators that are actionable and can influence lagging outcomes such as attrition or turnover cost.
Continuous Improvement & Business Enablement
Identify and eliminate friction in HR processes to create more seamless employee and leader experiences.
Simplify and automate processes so that leaders spend less time on “HR work” and more time leading their teams and delivering patient care.
Create more seamless HR and onboarding processes that empower employees to focus on delivering exceptional patient care.
M&A Integration
Lead people experience integration efforts for M&A transactions.
Ensure seamless onboarding of acquired employees, with focus on 6–12 month cultural integration.
Track and report on post-acquisition workforce health indicators to ensure integration success.
Leadership & Partnership
Act as thought partner and right hand to VP, People Experience, on workforce health strategy and enterprise priorities.
Build strong partnerships with TA, Onboarding, HRBPs, and Training leaders to ensure aligned goals.
Develop team members and mentor across HR functions to build holistic People Experience capability.
REQUIREMENTS
7+ years of progressive HR experience across TA, talent development, engagement, onboarding, employee experience, and/or HR operations
Proven ability to lead and scale onboarding teams and processes in a fast-paced environment
Demonstrated ability to connect systems and processes across the employee lifecycle, ideally with Workday HCM expertise (Recruiting, Onboarding, Learning, Reporting)
Strong background in change management and manager enablement
Experience building or centralizing approaches to workforce health metrics and insights
Track record of supporting M&A integrations
Demonstrated ability to take a strategic mindset to the development of practical solutions and project leadership
Strong communication and relationship-building skills across HR and business leaders
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Top Skills
What We Do
LifeStance Health is a behavioral health care company focused on providing evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in care settings that include acute inpatient, partial hospitalization, intensive outpatient, outpatient, community-based and in-home.
Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.
Our Values:
* Delivering Compassion - We care for people unconditionally and act with empathy always.
* Building Relationships - We are collaborative, building enduring relationships to achieve more together.
* Celebrating Difference - We respect the diversity of every individual’s lived experiences.
