At Compass International Holdings, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
The Leads Network is comprised of over 400 brokers across Coldwell Banker, Century 21, ERA, Better Homes & Gardens® Real Estate, Corcoran, and Sotheby’s International Realty, supporting over 8,000 certified agents nationwide. Our programs deliver financial value to participating consumers through strategic partnerships with certified real estate agents and a dedicated concierge team.
We are seeking a strategic and results-driven leader to optimize revenue growth and lead conversion success across our Anywhere Leads Network of brokers and agents. In this role, the Director of Network Success will use data analytics to improve broker performance, drive cross-functional collaboration, and strengthen partnerships. This role demands a strategic thinker with strong relationship skills to manage a high-performing broker network.
Responsibilities:
Foster and nurture a transparent and trusted relationship with Brokers and Relocation Directors across the Anywhere Leads Network.
Achieve or surpass closing targets for all assigned business lines, including Corporate Relocation, Partner Program, Web Leads, and Broker to Broker referrals.
- Create and implement effective coaching frameworks that drive broker performance and network productivity.
- Maintain optimal geographical coverage by securing high-performing brokers and agents to meet business demands.
- Conduct regular performance reviews and coaching meetings with network brokers to analyze data and set improvement goals.
- Collaborate closely with Brokers and Relocation Directors to assess agent team metrics and deliver actionable recommendations to enhance service quality and increase conversion performance across all business lines.
- Utilize data analytics tools to ensure broker accountability and address issues that could affect their standing within the network.
- Increase adoption of lead programs, products, and technology through strategic communications, targeted coaching, and comprehensive education initiatives.
- Leverage data insights to identify, recruit, onboard, and retain high-impact brokers that strengthen Anywhere Leads Network.
- Oversee broker start-ups, mergers and acquisitions, promotions, demotions, suspensions, and terminations by ensuring that documentation is complete and accurate.
- Collaborate cross-functionally with Data Insights, Product and Technology, Finance, Accounting, Franchise Contract Administration, Legal, IT, Education, and other departments to identify opportunities for operational improvements across the organization, ensuring the seamless integration of company-wide initiatives.
- Partner with the Senior Director to evaluate and recommend changes to broker relationships, including suspensions or terminations, when necessary, due to performance deficiencies, coverage gaps, agent certification compliance issues, payment problems, brand disaffiliation, ethical concerns, or other substantive concerns.
Qualifications:
- 5+ years of experience in real estate management, preferably within a real estate network.
- Active real estate license required or willingness to obtain within the first 6 months.
- Excellent strategic planning and project management skills.
- Demonstrated leadership with effective management of a geographically distributed broker network.
- Proven experience in excelling in highly data-driven environments.
- Exceptional communication skills, particularly in virtual settings; coach and drive program initiatives, adoption, and conversion success.
- Strong public speaking ability for both platform and classroom-style presentations.
- Excellent interpersonal and organizational abilities with strong problem-solving skills.
- Demonstrate capability to present concepts, data analysis, and project plans, and implement them accordingly.
- Ability to thrive in high-pressure and fast-paced environments.
- Proficiency in Microsoft Office, Teams, and proprietary Anywhere systems or similar tools.
Preferred Qualification/Experience
- Proven expertise in coaching brokers or agents to convert leads and drive measurable growth.
Travel requirements may include:
- Overnight travel up to 10%
About Us
Compass International Holdings is a global franchisor of some of the most recognized brands in the real estate industry. Our Franchise Group delivers value to agents and brokers through powerful marketing, sales support systems, training, mentorship, and tools & technology that help to fuel their success in a competitive real estate environment.
Compass International Holdings is a global real estate services company empowering real estate professionals with everything they need to realize their entrepreneurial potential. With a presence in every major U.S. city and approximately 120 countries and territories, Compass International Holdings serves millions of buyers and sellers through a portfolio of some of the most recognized and iconic brands: @properties, Better Homes and Gardens® Real Estate, CENTURY 21®, Christie's International Real Estate, Coldwell Banker®, Compass, Corcoran®, ERA®, and Sotheby's International Realty®. In addition to brokerage services, Compass International Holdings offers integrated services, such as mortgage, title, insurance, escrow, and relocation.
- NYSE: COMP
- 340,000 Real Estate Professionals
- 2,000+ independently owned and operated brokerages
- 120 countries and territories
Skills Required
- 5+ years of experience in real estate management, preferably within a real estate network
- Active real estate license or willingness to obtain one within the first 6 months
- Strategic planning and project management skills
- Leadership experience managing a geographically distributed broker network
- Experience working in highly data-driven environments
- Exceptional communication skills, particularly in virtual settings
- Ability to coach and drive program initiatives, adoption, and conversion success
- Strong public speaking ability for platform and classroom-style presentations
- Excellent interpersonal, organizational, problem-solving, and presentation skills
- Ability to implement concepts, data analyses, and project plans
- Ability to thrive in high-pressure and fast-paced environments
- Proficiency in Microsoft Office, Microsoft Teams, and proprietary Anywhere systems or similar tools
- Expertise coaching brokers or agents to convert leads and drive measurable growth
What We Do
Coldwell Banker The Real Estate Centre (CB-TREC) is an Ontario based real estate brokerage with offices in Toronto, Vaughan, Newmarket, Barrie, Innisfil, and Orillia. Their experienced team of residential and commercial agents operate across southern Ontario, helping clients reach a wide range of real estate goals. Originally founded in 1906, the Coldwell Banker brand was built on a commitment to professionalism and customer service which remains the cornerstone of our business philosophy today. Coldwell Banker is one of the oldest real estate companies in the country and this experience has helped us achieve the highest sales volume of any national real estate franchise* — double our nearest competitor. A Different Kind Of Brokerage At Coldwell Banker The Real Estate Centre, creating opportunities for our clients and our people is the foundation of our business. So whether you’re ready to buy a home, sell your existing one, or are looking for a rewarding new career, creating the right opportunity for you to achieve your dream is the core principle that’s helped us consistently grow our brokerage since 2000. Our Team Coldwell Banker TREC has Sales Representatives that cover both residential and commercial real estate. Their knowledge and experience can guide you through the real estate process and help you with all the details before, during and after the sale.
