Sr. Manager - Network Infrastructure Operations

Reposted 25 Days Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka
In-Office
Senior level
Fintech • Information Technology • Payments
Join a world leader in payments and technology!
The Role
Manage Network operations team, oversee service level agreements, ensure security compliance, mentor staff, and coordinate network infrastructure operations.
Summary Generated by Built In
Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Essential Functions:

  • Leading Network operations team  

  • Managing all SLA/SLS/OLA for Network and Infrastructure Technology.

  • Delivery Management from Bangalore.

  • Knowledge Sharing in team Management  

  • Security Champion, ensure all vulnerabilities are patched on time.

  • Incident, Problem (PBR), Change (CHG) tracking and timely resolution.

  • Work with Internal and external auditors. (SOX, RBI)

  • Team mentorship and grooming.

  • Implement and oversee business continuity and disaster recovery planning to ensure operational resilience

  • Develop and enforce network policies, procedures, and best practices for efficient and reliable network operations.

  • Coordinate with other IT departments and business units to ensure seamless integration and meet networking needs.

  • Oversee hiring and maintain technical staff levels to ensure adequate coverage

The role requires strong technical expertise, strategic planning skills, and leadership abilities to align network strategies with business objectives

Leadership Skills: Ability to lead, mentor, and develop a team of IT professionals

Team Leadership:

Managing, supervising, and mentoring network engineers, technicians, and administrators

•Ability to motivate and delegate tasks to team members, provide effective coaching, and manage priorities.

•Provide Systems Administration leadership to core Corporate IT Server Platforms, Network and Application.

•Support the development and incorporation of best practices and approaches into the company´s processes and methodologies.

•Participate in determination of root cause/solution analysis for service failure and support escalation.

•Lead system/server security remediation and ensure that the system and application are on up-to-date patch levels and conform to the security standard.

•Good in managing problem-solving skills with focus on troubleshooting issues in complex production environments

•Willing to learn new technologies and software, thinking out of the box, questioning the norm and innovative.

•Proficient knowledge in using tools for system and network monitoring

•Good written and verbal communication skills.

•Experience working with offshore and globally distributed teams.

Network Management:

Overseeing daily operations of network infrastructure, including LANs, WANs and wireless

•Good understanding of Cisco routing and switching

•knowledge of switching and routing protocols (BGP, OSPF, LACP, Spanning Tree)

•knowledge of Cisco VPN networking (Firepower, ASA, IPSEC)

•knowledge of TCP/IP, MPLS, WAN, LAN and WLC based wireless networking

•knowledge for SASE solutions and Arista switching

•Knowledge of SD-WAN technologies, ideally Silver Peak.

•Knowledge automation tools, ideally SolarWinds and Catalyst Center.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Qualifications

Basic Qualifications
•8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications
•9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
•10+ years of relevant work experience with bachelor’s degree (Computer Science or equivalent), OR 8+ years of relevant work experience with master’s degree in (Computer Science or equivalent)
•Proven experience In Managing a team of minimum 5 engineers
•Microsoft, Cisco and relevant industry certifications will be preferred.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Top Skills

Arista Switching
Asa
Bgp
Catalyst Center
Cisco Routing And Switching
Cisco Vpn
Firepower
Ipsec
Lacp
Lan
Mpls
Ospf
Sase Solutions
Sd-Wan
Silver Peak
Solarwinds
Spanning Tree
Tcp/Ip
Wan
Wlc
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The Company
HQ: San Francisco, CA
26,500 Employees
Year Founded: 1958

What We Do

At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and technology have evolved with the world, Visa remains ubiquitous, reaching new customers in new and often invisible ways. We are at the center of this digital revolution with a network that connects people with over 80 million businesses all over the world. And Visa’s network is expanding, accelerating our growth. Our resilient business model, with its strong track record of success, will provide you with amazing opportunities to grow in your career, as well.

We are looking for people like YOU. Come join a people-centric company where you can invest in your career.

For more information, visit visa.com/about, visacorporate.tumblr.com and @VisaNews on Twitter.

Why Work With Us

Our employees are our company. Creating an inclusive and diverse workplace has been our key priority. With our purpose to “uplift everyone, everywhere” as our guide, we’re building an environment where diverse backgrounds and perspectives are celebrated and drive success inside our company and out in our communities.

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