Sr Manager, Marketing

Reposted 5 Days Ago
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Singapore, SGP
In-Office
Senior level
Software
The Role
Lead marketing initiatives for Circles' SaaS platform and associated businesses, driving brand growth and innovative marketing strategies across multiple regions.
Summary Generated by Built In

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

  • Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

  • Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

  • Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

About the Role

As Head of Marketing, you will drive the end-to-end customer growth engine for Circles.Life Singapore. You’ll lead a team of marketers, manage key performance and brand channels, and shape how we acquire, activate, and retain customers both online and offline.

This is a hands-on leadership role where you’ll pair unconventional marketing ideas with sharp growth thinking. You’ll be responsible for building campaigns that break through, scaling acquisition funnels, and experimenting with new growth levers across the customer lifecycle.
What You’ll Do

Lead the marketing strategy across paid media, SEO, CRM, referral, and offline channels
Build and execute full-funnel campaigns that drive awareness, acquisition, activation, and retention
Own performance marketing budget, media mix, agency coordination, landing page optimization
Partner with Product to improve onboarding, UX flows, and in-app engagement
Collaborate with Commercial and Partnerships to ensure alignment on GTM, promos, and value proposition
Lead and coach a lean, high-impact team of marketers and channel specialists
Monitor KPIs, test hypotheses, and run rapid experiments to unlock customer growth
Monitor funnel performance and constantly optimize for cost-effective, scalable outcomes
Leverage AI tools to accelerate campaign creation, optimize creative testing, and uncover insights that drive breakthrough marketing performance

Who You Are
6–10 years of experience in marketing or commercial leadership
Proven track record in consumer tech, digital services, or app-based businesses
Deep understanding of funnel metrics, LTV/CAC models, and retention mechanics
Strong creative instincts; able to generate bold ideas and execute them quickly
Skilled in tools like Google Ads, Meta, GA4, CRM platforms, and growth analytics stacks
Experienced in managing small teams or cross-functional marketing squads
A builder by nature comfortable in ambiguity, focused on outcomes, and highly collaborative
Deep expertise in digital marketing with a proven track record of scaling acquisition channels and driving measurable ROI
Strong AI curiosity and hands-on experience using latest AI tools (ChatGPT, Claude, Midjourney, etc.) to rapidly prototype campaigns, create content, and test innovative marketing concepts

Why This Role Matters

As Head of Marketing, you won’t just be driving numbers, you’ll be helping to launch and scale products that could reshape the category. It’s a reinvention of what customers expect from a telco and you will be at the heart of it! If you’re excited by the idea of building bold, creative growth strategies for products with global potential, we’d love to meet you.

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

Data Protection and Privacy Statement 

By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles’ Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Skills Required

  • Proven experience in marketing management, ideally within technology or SaaS industries
  • Strong understanding of digital marketing strategies and analytics tools
  • Excellent leadership and communication skills, with the ability to drive cross-functional teams
  • Familiarity with telecommunications or technology sectors is a plus
Am I A Good Fit?
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The Company
1,170 Employees
Year Founded: 2014

What We Do

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, empowering telco operators launch and operate successful digital brands. Today, Circles is partnering operators in 14 countries with the mission to deliver delightful digital experiences to millions of people through our businesses. With Circles.Life, our digital lifestyle brand, we empower and delight customers across the world by offering digital experiences that go beyond traditional telco services. With Circles X, our digital telco technology empowers operators to launch digital telco brands from anywhere in the world. Built for operators by an operator, Circles X powers both Circles.Life and our partner operators’ digital telco brands. Circles is backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund – renowned institutions with a track record of backing industry-shaking innovators. To learn more, visit www.circles.co.

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