Sr. Manager, Marketing

Posted 2 Days Ago
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Farmington Hills, MI, USA
In-Office
Senior level
Fintech
The Role
Leads RouteOne’s product marketing, brand, communications, customer engagement, and training strategies. Oversees campaigns, media relations, events, sponsorships, product launches, customer surveys, vendor relationships, marketing operations, and departmental budgeting. Coaches Marketing and Training teams, develops scalable processes and reporting, and collaborates with business development, product, customers, and partners to strengthen market presence and support business growth.
Summary Generated by Built In

Leads RouteOne’s product marketing, brand, communications, and training strategies to strengthen market presence and support product and customer growth. Responsible for media relations, events, promotional merchandise, digital and traditional marketing, training communications, customer surveys, and product launch/release communications. Translates business and product objectives into clear, customer-focused messaging, integrated marketing plans, and consistent brand execution, using data and market insights to drive continuous improvement.

Job Requirements 

  • Lead product marketing, brand, communications, customer engagement, and training strategies that promote RouteOne’s products, services, value proposition, and market presence.
  • Lead and coach Marketing and Training teams through talent development, performance management, resource planning, cross-functional alignment, and effective learning communications.
  • Develop marketing calendars, campaign plans, repeatable processes, and data-based reporting to improve alignment, scalability, execution, and continuous improvement.
  • Cultivate media relations, manage client and trade events and sponsorships, and represent RouteOne at conferences and trade shows as required.
  • Manage vendor relationships and departmental budget support for advertising, events, collateral, promotional merchandise, website development, marketing automation, survey analysis, and related marketing operations.
  • Collaborate with Business Development, Product, customers, and partners to align marketing efforts with enterprise goals and secure testimonials, input, and content support.
  • Maintain safety, security, and privacy standards throughout all areas of responsibility.  

Qualifications  

  • Broad marketing expertise with the ability to coach and guide team members.
  • Solid understanding of product marketing and B2B strategies for online products.
  • Experience overseeing brand governance, messaging, visual standards, customer experience, media relations, events, customer feedback, and survey initiatives.
  • Proficient in Microsoft Office and Adobe Creative Suite, with working knowledge of HTML, website content management systems (Drupal), Account Engagement, Salesforce, and learning management systems (Cornerstone).
  • Proactive, detail-oriented professional with the ability to prioritize, work independently, and drive objectives forward.
  • Excellent time management, communication, and critical thinking skills, with the ability to manage multiple projects concurrently.
  • Ability to work independently and collaboratively in a team environment.

Other Essential Requirements  

  • Bachelor’s Degree in Business, Marketing, Digital Marketing or equivalent experience, and
  • 10+ years’ experience in the automotive and/or finance industries.

Skills Required

  • Bachelor’s degree in Business, Marketing, Digital Marketing, or equivalent experience
  • 10+ years of experience in the automotive and/or finance industries
  • Broad marketing expertise with the ability to coach and guide team members
  • Product marketing and B2B strategy experience for online products
  • Experience with brand governance, messaging, visual standards, customer experience, media relations, events, customer feedback, and surveys
  • Proficiency in Microsoft Office and Adobe Creative Suite
  • Working knowledge of HTML, Drupal, Account Engagement, Salesforce, and Cornerstone
  • Strong communication, critical thinking, time management, prioritization, and multitasking skills
  • Ability to work independently and collaboratively
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The Company
HQ: Wayne, PA
328 Employees
Year Founded: 2002

What We Do

RouteOne was formed in 2002 by Ally Financial, Ford Motor Credit Company, TD Auto Finance, and Toyota Financial Services to improve the F&I process for automobile dealers and their customers. Connecting thousands of dealers and finance sources in North America for vehicle financing, RouteOne’s platform delivers a comprehensive suite of F&I solutions across multiple channels: in-store, online, mobile, and via third-party solutions. Its flagship products include credit applications, eContracting, compliance, and online/mobile retail services. In addition, RouteOne enables dealer choice across a wide variety of best-in-class providers through open integrations with over 135 DSPs.

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