Sr. Manager, Market & Consumer Insights

Posted 11 Days Ago
Be an Early Applicant
Glendale, CA, USA
In-Office
139K-187K Annually
Senior level
Digital Media • Gaming • News + Entertainment • Sports
The Role
Lead global market and consumer insights for Disney Games, delivering quantitative and qualitative research, building automated data solutions and dashboards, managing vendors and an $800k+ insights budget, and translating findings into executive recommendations to inform strategy, partnerships, and product decisions.
Summary Generated by Built In

Job Posting Title:

Sr. Manager, Market & Consumer Insights

Req ID:

10148539

Job Description:

Sr. Manager, Market & Consumer Insights – Gaming

Overview

At The Walt Disney Company, magic is made by people who dream—and do. We’re searching for a versatile, strategic, and data-driven Sr. Manager, Market & Consumer Insights – Gaming to help shape the future of Disney Games. Reporting to the Head of Strategy & Insights, you’ll play a pivotal role driving strategic decision-making for all four TWDC brands (Disney Pixar, Marvel, Lucasfilm, 20th Century Studios), working at the intersection of data, consumer behavior, and next-generation gaming experiences.

This is not just a research role—it's a chance to lead high-impact projects, influence what games we make and who we partner with, and ensure our insights fuel the next wave of Disney’s iconic entertainment. If you’re as passionate about games and data as you are about storytelling, and have a knack for turning complex information into actionable strategy, you might be the magic we’re looking for.

What You’ll Do

  • Strategic Leadership & Analysis
    • Lead and deliver large-scale, global market and consumer insights initiatives for Disney Games, including foundational studies (e.g., character studies, industry forecasting, and trend deep-dives).
    • Partner with GMs and senior business leaders to inform incubation, AOP, LTP, performance benchmarking, and PR statements.
    • Synthesize quantitative and qualitative data into executive-level deliverables, driving clarity and action.
  • Data Science & Automation
    • Build and improve automated, scalable data solutions (data lakes, dashboards, reporting).
    • Identify and fill data gaps, recommend new data sources, and leverage AI/technology to boost insights and efficiency.
  • Vendor & Budget Management
    • Manage relationships with multiple external research/data vendors, maximizing ROI on an $800k+ annual insights budget.
    • Oversee RFPs, contracts, and project delivery to ensure best-in-class research partnerships.
  • Cross-Functional Influence
    • Liaise and support other general research teams across TWDC, helping bolster entertainment with a Gaming native POV.
    • Elevate how Disney leverages data, technology, and insights to unlock growth in gaming and the broader organization.

Required Qualifications and Skills:

  • Experience:
    • 8 years in consumer insights, strategy, or market research roles, ideally including time at a top consulting firm and/or within gaming, entertainment, or technology.
      • Demonstrated experience leading both quant and qual research at a global and regional scale, with hands-on data science/automation skills.
  • Technical & Strategic Skills:
    • Deep competency in data analysis, modeling, and visualization tools (e.g., SQL, Python, R, Tableau, etc.).
    • Ability to visualize data and insights, and tell an executive-level story with clear and actionable recommendations
    • Proven ability to build business cases, influence C-level audiences, and frame insights for executive action.
    • Passion, curiosity, and subject matter depth in gaming, consumer trends, and the evolving entertainment landscape.
  • Leadership & Collaboration:
    • Track record of managing complex projects.
    • Outstanding communication, collaboration, and senior stakeholder management skills.
    • Comfort with ambiguity and rapid iteration.

Education:

  • Bachelor’s degree in Statistics, Data Science, Market Research, Consumer Science, Economics, or a relevant field required.

Preferred Education:

    • Advanced degree (PhD, Master’s) in a quantitative discipline or comparable research/analytical training preferred.
    • Time in PhD can be considered as part of the 8 years depending on nature of degree, program, and results

    Additional Information:

    • It is recommended to include or to prepare a portfolio of visualized data with case studies, market insights, and experience, etc. Please ensure any confidential or proprietary information has been redacted before submission.
    • his role will require approximately 10% travel domestically and internationally and will require a valid and current Passport with the required identification necessary for travel guidelines. 
       

      Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits 

      #LI-REQ

      #Gamesjobs

      #LI-Onsite

      The hiring range for this position in Glendale, CA is $139,200 to $186,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

      Job Posting Segment:

      NA - Games

      Job Posting Primary Business:

      Regional (NA - Games)

      Primary Job Posting Category:

      Games-Business Dev

      Employment Type:

      Full time

      Primary City, State, Region, Postal Code:

      Glendale, CA, USA

      Alternate City, State, Region, Postal Code:

      Date Posted:

      2026-04-21

      Skills Required

      • Minimum 8 years in consumer insights, strategy, or market research roles
      • Demonstrated experience leading both quantitative and qualitative research at global and regional scales
      • Hands-on data science and automation skills (building data lakes, dashboards, reporting)
      • Deep competency in data analysis, modeling, and visualization tools (SQL, Python, R, Tableau)
      • Bachelor's degree in Statistics, Data Science, Market Research, Consumer Science, Economics, or relevant field
      • Track record managing vendors, RFPs, contracts, and an insights budget (~$800k+)
      • Proven ability to build business cases and influence senior and C-level stakeholders
      • Willingness to travel (~10%) and possession of a valid passport for international travel
      • Experience at a top consulting firm and/or within gaming, entertainment, or technology
      • Advanced degree (Master's or PhD) in a quantitative discipline or comparable research/analytical training
      • Portfolio of visualized data and case studies (redacted for confidentiality)
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      The Company
      HQ: Burbank, CA
      219,548 Employees
      Year Founded: 1923

      What We Do

      The Walt Disney Company is a leading diversified international family entertainment and media enterprise that operates through segments including entertainment, sports, and experiences.

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