Sr. Manager Logistics

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The objective of this role, is to achieve distribution to our customers at the planned time with the previously aligned cost, having an operational excellence within the operation. This position is responsible for the MEXPORT market (Mexico and Exports) this is the largest market, representing 65% of the value of Latin America, so it has a major impact on the decisions taken.

Responsible for the logistic flow of inbound, from port to door, warehouse management strategy in the State of Mexico and distribution to customers nationwide. With the management of all the inputs involved and the respective BIDs.

Also responsible for the Export operation, where customers in Central America are supplied from China. 

Set expectations at the beginning of the month, estimating Mattel operation capacities, customer capacities and order arrival estimates, dealing with changes during the month and meeting the monthly commitment.

The seasonal nature of the industry, where it generates increases in storage capacity, transportation, people vs. low season, and subsequently a decrease in resources.

Multi-areas alignment to balance service, cost and sales targets.

1) Personnel management, promoting Mattel values. Leadership and talent development.

2) Strategic development and inbound and outbound execution, on a continuous basis

• Improve, track and report on metrics that are key performance indicators, allowing us to improve performance so that desired results are achieved as planned and in a timely manner and, if not, to act in a timely manner to redirect actions to meet our objectives.
• Establish and enforce daily and ongoing control-related standards and procedures. Must be fiscally prudent while mitigating risk in all aspects of Logistics and Customs related functions, internal controls per (SOX) requirements related to Mexico Distribution Center, internal audits.
• On going strategy on transport security to minimized risks (Distribution Center and Transports).
• Lead and comply with Mexico Customs requirements.
• Define and implement logistics cost management strategies.
• Ensure customer service and time objectives are achieved within existing financial constraints to maximize revenue, market share and profit for the company and customer and Support Finance in reconciling logistics costs.
• Foster and develop strong partner relationships with logistics partner in inbound/outbound carrier development.
• Assist with transportation oversight and resolve tactical issues.
• Provide active support in OEA certification program.
• DC inventory accuracy ILA, IRA high standards.

3) Ensure customer service and time objectives are achieved within existing financial constraints to maximize sales, market share and profit for the company and customer.

• Cost to Serve Prepare analyses and modeling (in partnership and coordination with Logistics leadership) which identify inefficiencies and areas of growth with respect to our distribution network (specifically, product flow and fulfillment).
• Creation and control of the expense budget for the three lines of business, Distribution Labor, Distribution Overhead, Freight Out, Logistics Fee, Inbound Costs.

4) Establish strong working relationship with business units and Operations team to provide high level of customer support.

5) Establish regular benchmarking exercise to ensure understanding of logistics and transportation best practices, continuous improvement and explore innovations.

6) Management of bid processes for warehouse in Mexico, supplies for the operation, national transportation, customs broker and collaboration with Corporate for the management of bid for the warehouse in China.

7) Management of the operation of the distribution center in China, with responsibilities for inventory control, budgeting, capacity setting and ensuring the availability of international transportation capacity.

Qualifications

• 10+ years of experience in positions related to supply chain and logistics with emphasis on logistics, warehouse, transport oversea, local distribution and customs processes.

• The role is based in Mexico City

• Strong organizational and problem-solving skills, agility in decision making and execution

• Written and communication skills

• Highly proficient analytical skills (Tableau, Microsoft Excel and Access, Basic familiarity with PowerPoint).

• Must be flexible to work weekends and/or overnight shifts as necessary (More require in Peak Season).

• Proficient with MS Office Professional Suite, including intermediate knowledge of Excel

• Experience in the logistics chain, ocean, customs, warehousing, inland transportation in Mexico and Customer Service

• Familiarity with Lean Six Sigma concepts desired

* Advanced English

Additional Information

What It’s Like to Work Here

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.