Sr. Manager Logistics Operations - Q-Commerce

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What’s On Your Plate?

• Operational Oversight: Monitor logistics for new verticals (groceries, non-food)focusing on performance improvement and problem-solving. KPIs revolve around speed a delay enhancement
• Strategic Initiatives: Identify improvement opportunities, leverage logistics products to decrease frictions at order handover.
• Project Management: Manage complex projects across various lines of business, ensuring successful implementation from initiation to deployment. This includes overseeing project planning, stakeholder management, budgeting, and risk management along with C-level exposure and accountability.
• Special Projects and Innovation: Identify and lead significant projects with the potential to transform quick commerce operations. Create compelling cases for these initiatives, securing buy-in from key stakeholders across the organization.
• Collaboration and Leadership: Work with country heads and teams across regions to execute plans, resolve issues, and capitalize on structural opportunities. Influence stakeholders and invest in team growth through active training and development.

What Did We Order?

• Bachelor’s degree required, with a preference for majors in Logistics, Supply Chain, Operations, or equivalent work experience in compliance or auditing
• Minimum of 5 years of experience in operational roles within fast-paced environments. Track record in the FoodTech logistics sector is a plus. Management consulting experience is also considered a significant advantage
• Management experience is advantageous, with the ability to effectively manage direct reports and foster a strong team culture.
• Strong problem-solving abilities, with the capacity to dig into detail, manage complexity, and drive decision-making
• Advanced proficiency in GSheet, demonstrating a strong analytical skill set. Ability to reason analytically, logically, and in a consistent fashion
• Strong English written and verbal communication skills, capable of engaging across a diverse set of stakeholders, Arabic is good to have but not necessary
• Extremely organized and process-driven, with a proven ability to manage a heavy workload effectively by setting priorities and managing expectations well
• Able to travel to all talabat markets as needed.