The Senior Manager-Learning and Development (L&D) leads the team focused on improving the productivity of the company's employees and their skills and qualifications necessary for advancement. This position assesses company-wide development, succession, safety, and compliance needs to drive training initiatives and identifies and arranges suitable training solutions within the company's Learning Management System (LMS). The Senior Manager L&D initiates, designs, and implements effective methods to educate and enhance performance.
- Develops learning and development programs supporting divisions and departments across the company based on needs assessments, learning strategies, and stakeholder collaboration.
- Reviews existing training programs and suggests enhancements and modifications to improve engagement, retention, and advancement.
- Leads a team to develop and deliver learning and development programs and objectives integrating the company's LMS, HRIS, and related systems.
- Identifies, obtains, and develops effective training materials utilizing a variety of media.
- Trains and coaches' managers, supervisors, and others are involved in employee learning and development efforts.
- Defines and implements leadership and development programs for all management-level employees.
- Plans, organizes, and facilitates learning and development events.
- Utilizes company communications systems to inform employees and management regarding learning and development events and resources.
- Conducts follow-up studies of all completed training to evaluate and measure results.
- Modifies and updates programs as needed.
- Works effectively with other members of management and the HR staff.
- Manages and develops a team of learning professionals.
- Performs other related duties as assigned.
- Bachelor's degree in relevant field.
- Six years of experience designing and implementing learning and development programs.
- Experience utilizing an LMS required; experience implementing or upgrading an LMS preferred.
- Experience managing learning professionals required.
- Certified Professional in Learning and Performance (CPLP) preferred credential.
- Excellent verbal and written communication skills.
- Strong presentation skills.
- Adept with a variety of multimedia training platforms and methods.
- Ability to evaluate and research training options and alternatives.
- Ability to design and implement effective learning and development.
- Ability to manage and prioritize multiple projects.
Supervisory Responsibilities: Yes
Pay Range: $110,000 - 150,000 per year
The Company is an Equal Opportunity Employer
Pay Range$110,000 - 150,000 per year
Compensation & BenefitsEligible employees (and their families) may qualify for medical, dental, and vision insurance, as well as having basic life and accidental death insurance, paid disability insurance, including paid parental leave if eligible, and an Employee Assistance Program. Employees will receive paid sick and vacation time, and company holidays if eligible. The company also offers paid bereavement leave, and paid jury duty. Eligible employees can enroll in our company's 401k plan, as well as a retirement plan. Employees will be eligible for discretionary and/or metric-based bonuses dependent on their position.Skills Required
- Bachelor's degree in relevant field
- Six years of experience designing and implementing learning and development programs
- Experience utilizing an LMS
- Experience implementing or upgrading an LMS
- Experience managing learning professionals
- Certified Professional in Learning and Performance (CPLP)
- Excellent verbal and written communication skills
- Strong presentation skills
- Adept with a variety of multimedia training platforms and methods
- Ability to evaluate and research training options and alternatives
- Ability to design and implement effective learning and development
- Ability to manage and prioritize multiple projects
What We Do
Founded by Fred R. Smith in 1949 as Bellingham Stevedoring Company, we began our first cargo handling operations in a small corner of Washington State. Driven by a pioneering spirit, our family-owned company saw steady growth over the years, expanding up and down the West Coast to operate a significant market share of the major international terminals in the eastern Pacific. Today, we have become a global enterprise spanning more than 260 locations across five continents. We continue to broaden our reach by developing new locations and upgrading existing facilities, providing some of the most technologically advanced facilities in the world. We partner to move commerce with efficiency, flexibility, and integrity. With operations across five continents and a vast network of interconnected transportation solutions, we open new opportunities that accelerate the growth and pace of global business. Improving the customer experience is at the heart of everything we do, so we make purposeful investments in people, facilities and technical innovations that deliver the greatest customer value.








