Location: Westerville, OH (fully on-site)
Position Summary
The Sr. Manager, Strategy & Execution is responsible for establishing, continuously improving and operating the governance model for large customer programs across the Large Program Leadership (LPL) organization. This role drives the Large Program Control Tower, providing centralized visibility, standardized operating cadence, risk escalation discipline, and executive decision support to improve predictability across priority programs.
The position serves as the governance lead and connective operating system between Sales, Program Management, Manufacturing, Supply Chain, Engineering, Services, Finance, and Executive Leadership. The role ensures program priorities are aligned, decision forums are effective, risks are surfaced early, actions are owned and closed, and leadership has a clear view of program health, customer impact, and required interventions.
Responsibilities
- Own and operate the Large Program Control Tower across priority customer programs, ensuring consistent visibility into schedule, material readiness, engineering, quality, manufacturing, services, logistics, revenue risk, and customer commitments.
- Define and manage the governance cadence for large programs, including weekly operating reviews, cross-functional risk reviews, executive reviews, action reviews, and escalation forums.
- Translate executive priorities into structured governance plans with clear milestones, decision points, owners, due dates, escalation paths, and measurable outcomes.
- Maintain the single source of truth for large-program health, including status dashboards, milestone readiness, risk registers, issue logs, decision logs, action trackers, and leadership escalation summaries.
- Drive early identification, prioritization, and escalation of cross-functional risks and issues that could impact customer commitments, factory execution, shipment readiness, quality, revenue recognition, or program delivery.
- Establish cross-functional operating metronomes with MDM, Planning, Materials, SIOP, Engineering, Manufacturing, Services, Finance, and Commercial teams to ensure consistent data visibility, issue escalation, and action closure.
- Prepare executive-ready governance materials that convert complex program inputs into concise narratives, risk heatmaps, decision recommendations, customer-impact summaries, and leadership action plans.
- Standardize large-program governance practices, including reporting templates, readiness checkpoints, escalation criteria, sponsorship models, action tracking, decision management, and program review discipline.
- Institutionalize lessons learned across large programs to reduce repeat execution breakdowns and strengthen organizational standard work across demand management, supply readiness, Vertiv Operating System behaviors, and factory governance.
- Develop, deploy, and continuously improve Control Tower tools and dashboards that enable real-time visibility into order changes, demand and supply signals, schedule adherence, material constraints, shipment readiness, and open actions.
- Lead special projects and process improvement initiatives that strengthen governance maturity, improve executive visibility, accelerate decision-making, and improve predictable delivery of large customer programs.
- Perform other governance, Control Tower, and strategic execution duties as assigned by Large Program Leadership AMER.
Qualifications
- Bachelor’s degree in Business, Operations Management, Supply Chain, Program Management, Engineering, Analytics, or related field required.
- 5+ years of experience in program governance, PMO, control tower operations, large program execution, operations leadership, supply chain, or manufacturing program management within a complex business environment.
- Experience building or operating governance models, control towers, executive operating cadences, program health scorecards, risk registers, action trackers, decision logs, and escalation processes.
- Strong proficiency with ERP systems, reporting tools, and data analytics platforms, including Oracle and Power BI or equivalent tools, to support program health visibility, governance insights, and executive decision-making.
- Demonstrated ability to lead cross-functional accountability, influence outcomes without direct authority, and drive actions to closure across Sales, Program Management, Supply Chain, Manufacturing, Engineering, Services, Finance, and Commercial teams.
- Strong understanding of risk, issue, escalation, and decision-management practices in complex program environments.
- Ability to synthesize complex operational, financial, customer, and supply-chain inputs into clear executive narratives, recommendations, decision points, and next steps.
- Strong analytical, organizational, facilitation, and communication skills with attention to accuracy, follow-through, and executive-ready deliverables.
Preferred Qualifications
- MBA degree preferred.
- Lean, Six Sigma, PMP, PgMP, APICS/CPIM, or other relevant program management, operations, or continuous-improvement certification preferred.
- Experience supporting large customer programs, strategic accounts, portfolio governance, or executive-level program reviews in a complex manufacturing or technology environment.
- Experience working across multi-site manufacturing, global supply chains, engineering, quality, services, logistics, and commercial organizations.
- Strong understanding of SIOP / IBP, demand planning, supply planning, material readiness, and factory execution processes and how they impact program risk and customer commitments.
- Experience designing or improving executive dashboards, program health scorecards, readiness reviews, risk heatmaps, and Control Tower reporting tools.
- Experience facilitating executive reviews, customer-impact reviews, escalation forums, or cross-functional recovery planning sessions.
- Prior experience in a PMO, transformation office, Control Tower, portfolio management, or large-program governance function.
Travel Requirements
- Up to 10% travel as required.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
- Own it
- Act with urgency
- Foster a customer-first mindset
- Think big and execute
- Lead by example
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].
Skills Required
- Bachelor’s degree in Business, Operations Management, Supply Chain, Program Management, Engineering, Analytics, or a related field
- At least 5 years of experience in program governance, PMO, Control Tower operations, large program execution, operations leadership, supply chain, or manufacturing program management
- Experience building or operating governance models, control towers, executive operating cadences, program health scorecards, risk registers, action trackers, decision logs, and escalation processes
- Strong proficiency with ERP systems, reporting tools, and data analytics platforms, including Oracle and Power BI or equivalent tools
- Ability to lead cross-functional accountability and influence outcomes without direct authority
- Strong understanding of risk, issue, escalation, and decision-management practices in complex program environments
- Ability to synthesize operational, financial, customer, and supply-chain inputs into executive narratives, recommendations, and next steps
- Strong analytical, organizational, facilitation, and communication skills
- MBA degree
- Lean, Six Sigma, PMP, PgMP, APICS/CPIM, or other relevant certification
- Experience supporting large customer programs, strategic accounts, portfolio governance, or executive-level program reviews
- Experience across multi-site manufacturing, global supply chains, engineering, quality, services, logistics, and commercial organizations
- Understanding of SIOP or IBP, demand planning, supply planning, material readiness, and factory execution processes
- Experience designing or improving executive dashboards, program health scorecards, readiness reviews, risk heatmaps, and Control Tower reporting tools
- Experience facilitating executive reviews, customer-impact reviews, escalation forums, or cross-functional recovery planning sessions
- Prior experience in a PMO, transformation office, Control Tower, portfolio management, or large-program governance function
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
-
Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
-
Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
-
Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
