Sr. Manager Key Accounts

Reposted 2 Days Ago
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Bloomington, MN
In-Office
124K-162K Annually
Senior level
Logistics • Other
The Role
The Senior Manager of Key Accounts leads a team to develop strategic relationships with OEMs, driving growth, customer satisfaction, and cross-functional collaboration while meeting performance goals.
Summary Generated by Built In

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

 

The Senior Manager of Key Accounts will lead and support a high-performing team responsible for cultivating, expanding, and sustaining strategic relationships with some of our most influential Original Equipment Manufacturers (OEMs). This role is critical to driving long-term growth, customer satisfaction, and partnership innovation across the industries we serve. The ideal candidate is a strategic thinker, a relationship builder, and a results-driven leader with deep experience in account management and OEM ecosystems.

Qualified candidates must be able to work an on-site schedule at our Bloomington, MN office/facility.

Role Responsibilities:

Team Leadership & Development

  • Mentor and empower a team of Key Account Managers, fostering a culture of collaboration, accountability, and continuous improvement.

  • Set clear performance goals and provide ongoing coaching and development opportunities.

Strategic Account Oversight

  • Oversee the management of top-tier OEM accounts, ensuring alignment with business objectives and customer needs.

  • Support the team in developing and executing account plans that drive revenue growth, retention, and strategic alignment.

  • Identify opportunities to remove barriers that are preventing expanded growth with these key customers.

Relationship Management

  • Build and maintain executive-level relationships with OEM partners, acting as a trusted advisor and escalation point.

  • Facilitate joint business planning and strategic reviews with OEM stakeholders.

Cross-Functional Collaboration

  • Partner with Sales, Product, Marketing, and Operations to ensure seamless execution of OEM initiatives and customer commitments.

  • Advocate for OEM needs internally, influencing product development and service enhancements.

Performance & Reporting

  • Monitor key account metrics, pipeline health, and customer satisfaction scores.

  • Provide regular updates to senior leadership on account performance, risks, and opportunities.

Travel: Up to 25%

Minimum Qualifications:

  • Bachelor’s degree in business, Marketing, Engineering, or related field; MBA preferred.

  • 8+ years of experience in key account management, OEM partnerships, or strategic sales.

Preferred Qualifications:

  • Proven leadership experience managing and developing high-performing teams.

  • Strong understanding of OEM business models and industry dynamics.

  • Exceptional communication, negotiation, and interpersonal skills.

  • Ability to travel as needed to support team and customer engagements. Estimated 25% travel with elevated occasions depended on business needs.

  • Experience working in Food and Beverage, Fine Chemical or Pharmaceutical industries.

  • Demonstrated success in driving complex, multi-stakeholder partnerships.

  • Data-driven mindset with proficiency in CRM tools and account planning frameworks.

  • Sales background and trainings tied to aligning value to what our customers cares about most.

Relocation:  This position is not eligible for relocation assistance.

Annual Salary Range: $123,800-162,450.  Actual salaries will vary based on several factors including, but not limited to applicable work experience, training, education, performance.

This position is eligible for annual incentive plan based on performance and company growth.

Employee benefits are part of the competitive total rewards package that Donaldson Company, Inc. provides to you. Our comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paid leaves (including paid parental leave) and more.

Immigration Sponsorship Not Available:

  • Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.).

  • Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.

  • International relocation or remote work arrangements outside of the U.S. will not be considered.

Keywords: Key Account, Original Equipment Manufacturers (OEM), Food and Beverage, Fine Chemical, Pharmaceutical, CRM.

#LI-Remote

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers.  These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process.  Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address.  If you have any questions about the legitimacy of an employment opportunity, please reach out to [email protected] to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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The Company
HQ: Bloomington, MN
14,000 Employees
Year Founded: 1915

What We Do

Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts. Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents.

The filtration market continues to grow. Customers'​ needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand.

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