We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Aetna Group Retiree Solutions (GRS) is a core component of the HCB Medicare Organization. Our vision is to develop an industry-leading group retiree health care business by delivering unrivaled value to our plan sponsors and their members. We aspire to provide personalized, member-centric care that treats retirees like human beings during a sensitive chapter in their lives. We work as a strategic partner that is uniquely committed to helping our clients reach their benefit goals. Innovation, accountability, and teamwork, with an emphasis on structure and process, drive us to deliver unparalleled results.
The Group Retiree Solutions - Strategic Initiatives Project Lead will be responsible for:
Serving as the GRS Open Enrollment COE leader, accountable for annual Open Enrollment performance, operational execution, and team leadership.
Developing, implementing, and executing end-to-end planning, training, and delivery of GRS Open Enrollment operational activities framework (which includes cross-functional workflows and best practices).
Proactively partnering with several teams, including Account Management, Direct to Consumer Marketing, Medicare Service Operations (MSO) and various business partners to build upon and enhance our Open Enrollment processes and workflows in support of new/existing business.
Developing annual Open Enrollment Activity Roadmap, performance dashboards and managing, tracking and reporting results against OE Activity budgets.
Establishing key partnerships and collaborating with stakeholders and business partners to advance various GRS goals.
Leading and implementing the SBI Scorecard tracking / performance monitoring process to ensure operational objectives and other strategic business initiatives are tracked / measured (i.e., performance dashboards).
Managing coinciding project/initiative budgets, plans and expenses.
Proactively evaluating project activities, building contingency plans, executing corrective actions, and monitoring issue resolution to mitigate risks such as scope and/or budget variances.
Developing and presenting information on our services, capabilities and performance results to internal/external customers, constituents, and business partners to drive the decision-making process and support business operations.
Identifying gaps and recommending enhancements related to new and/or existing services and workflows based on broad view of the organization.
Collaborating with teammates and business partners to drive and influence process improvements/enhancements and implement new ideas that support optimal member experience and improve overall team efficiency.
Additional cross-functional duties as needed to ensure departmental and business unit goals are met.
This individual is a critical member of the GRS Strategic Business Initiatives team and is integral in delivering on our commitment to ensure we are tracking and reporting overall performance results across our open enrollment strategy / performance and various other enablement activities.
The ideal candidate is a motivated, self-starter, strategic thinker who can execute against business goals with agility and in a collaborative manner and possesses an enterprise mindset, excellent analytical, interpersonal, written, and verbal communication skills.
Required Qualifications
5+ years of demonstrated leadership
8+ years of project management experience
10+ years of total business experience
Healthcare experience and/or general Medicare business acumen
Demonstrated ability to effectively coordinate, lead and oversee multiple projects simultaneously, with a track record of successfully executing on established goals and objectives
Demonstrating strong business acumen as well as systems knowledge and can perform reasonability checks as needed
Proven ability to deliver and communicate results in complex, fast-paced environments
Advanced skills in MS Office (Excel, PPT, etc.)
Preferred Qualifications
Leadership experience
8+ years of data interpretation and analysis experience
Problem-solver and independent strategic thinker, with track record of meeting key business goals
Experience in building effective networks of internal and external contacts
Track record of creating consensus for change and implementing process improvement strategies
Education
Bachelor's degree required or equivalent experience.
Knowledge, Skills and Abilities
15+ years of business-related experience
Well-rounded business acumen with excellent analytical and project management skills
Ability to travel up to 5%
Pay Range
The typical pay range for this role is:
$82,940.00 - $199,144.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 5+ years of demonstrated leadership experience
- 8+ years of project management experience
- 10+ years of total business experience
- Healthcare experience and/or general Medicare business acumen
- Ability to coordinate, lead, and oversee multiple projects simultaneously with successful execution against goals and objectives
- Strong business acumen and systems knowledge, including the ability to perform reasonability checks
- Ability to deliver and communicate results in complex, fast-paced environments
- Advanced Microsoft Office skills, including Excel and PowerPoint
- Bachelor’s degree or equivalent experience
- 8+ years of data interpretation and analysis experience
- Problem-solving and independent strategic thinking with a track record of meeting key business goals
- Experience building effective networks of internal and external contacts
- Track record of creating consensus for change and implementing process improvement strategies
- 15+ years of business-related experience
- Excellent analytical and project management skills
- Ability to travel up to 5%
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
