Sr. Manager, Global Internal Communications

Posted 3 Days Ago
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San Francisco, CA, USA
In-Office
116K-178K Annually
Senior level
Beauty
The Role
Lead global internal communications strategy, manage the employee intranet, produce a weekly newsletter, support town halls and events, partner with leaders to craft audience-specific messaging, track communications metrics, and drive employee engagement and employer-brand initiatives.
Summary Generated by Built In
Job Summary & Responsibilities

Benefit Cosmetics


You’re sooo Benefit!


The Senior Manager, Global Internal Communications strengthens employee engagement through clear, consistent messaging and high-impact storytelling. This role manages the flow of information to Benefit teams worldwide and oversees the global employee intranet.

You’ll bring strong writing and editing skills, audience-first communications planning, and a working knowledge of employee communications and engagement best practices. You’ll help champion Benefit’s culture by supporting internal events and elevating our employer-brand story.

As a key member of the Global People Strategy & Programs team, you’ll build processes and partnerships that connect teams across regions. You’ll succeed through agility, creativity, and strategic thinking.


What You’ll Do:

 

Communications

  • Develop and execute an internal communications strategy that optimizes channels and increases engagement across a hybrid, geographically distributed workforce.
  • Partner with leaders and cross-functional stakeholders to create clear, audience-specific communications plans.
  • Lead internal communications planning meetings and drive on-time delivery of employee communications.
  • Own and maintain the internal editorial and publishing calendar, including supporting tools.
  • Write, edit, design, and publish a weekly global newsletter.
  • Create communications toolkits for global markets to enable consistent, on-brand messaging.
  • Support Global Town Halls and Worldwide All Hands, including technical production and run of show.
  • Identify, curate, and amplify stories that bring our company DNA, culture, people, and products to life.

Systems & Tools

  • Lead the design and rollout of a global intranet that informs, connects, and inspires teams worldwide.
  • Own ongoing intranet governance, ensuring content is accurate, current, and easy to find.
  • Track, analyze, and share reporting on internal communications performance and effectiveness.

Events & Engagement

  • Partner with the Director, Global People Experience to manage the global people experience calendar (holidays, closures, employee events, and activations).
  • In collaboration with the VP, Global People Strategy & Programs and the Director, Global People Experience, help shape employer brand messaging that articulates our purpose and employee value proposition.
  • Support planning and execution of internal events and engagement experiences, including House of Benefit activations and the Global Leadership Conference.
  • Build and diversify a bench of internal spokespeople, amplifying a variety of voices consistently.
  • Contribute ideas and support execution of employee engagement activities with the People Experience team.
  • Partner with the global Executive Assistant team to maintain a worldwide calendar of annual meetings and events and align key communications touchpoints.
  • Spot opportunities to amplify news across channels, monitor internal feedback, and stay informed on local, industry, and competitor updates.

Qualifications:

  • Bachelor’s degree required; equivalent experience may be considered.
  • 7–9 years of experience in internal communications, corporate communications, or a related field.
  • Experience partnering with senior leaders to craft and deliver high-impact communications.
  • Experience managing an intranet and/or content platforms (strategy, governance, and publishing).
  • Experience developing employee events (e.g., All Hands/Town Halls), including content development and production support, preferred.
  • Comfort with analytics and measurement to improve communications effectiveness.

Schedule:

  • Hybrid - requires weekly presence at a Benefit Office

The target salary range for this position is $116,000-178,000 annually. The actual salary offered is based on market location and will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn an annual bonus. This position is also eligible for the following benefits, including but not limited to: comprehensive health, dental and vision plans; a 401(k) plan with employer matching, various paid time off programs; employee discounts/perks; life insurance; disability insurance; flexible spending accounts.

  • Contract type: Permanent Job

Skills Required

  • Bachelor's degree (or equivalent experience)
  • 7-9 years of experience in internal communications, corporate communications, or a related field
  • Experience partnering with senior leaders to craft and deliver high-impact communications
  • Experience managing an intranet and/or content platforms (strategy, governance, and publishing)
  • Experience developing employee events (e.g., All Hands/Town Halls), including content development and production support
  • Comfort with analytics and measurement to improve communications effectiveness
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