Sr Manager, eCommerce Technology

Posted 4 Days Ago
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Atlanta, GA, USA
In-Office
Senior level
Other • Retail
The Role
Leads the eCommerce engineering organization, managing engineers and multiple delivery pods. Owns workforce planning, hiring, budgeting, vendor relationships, roadmap execution, program management, technical alignment, risk mitigation, and stakeholder communication. Partners with architecture, product, design, QA, and program leadership while promoting modern engineering practices and AI-assisted development tools across React, Java, and enterprise commerce platforms.
Summary Generated by Built In

Purpose:


The Sr. Manager, eCommerce Technology, leads the eCommerce Engineers responsible for building and delivering Floor and Decor's digital systems. This role owns the day-to-day leadership of the eCommerce engineering organization — translating the Sr. Director’s technology strategy into staffed, well-run engineering pods that consistently deliver on roadmap commitments.


The Sr. Manager partners closely with the Sr. Director, eCommerce Technology and the eCommerce Architect to align staffing, delivery plans, and technical direction, while building a high-performing, full-stack engineering organization grounded in React, Java, and large-scale commerce platforms such as Salesforce Commerce Cloud or WebSphere Commerce. This leader also champions modern engineering practices — including the responsible use of AI-assisted (“vibe coding”) development tools — to raise team velocity and quality across the organization.
Minimum Qualifications


  • 8-12 years of professional software engineering experience, including 3+ years directly managing engineering leads or senior engineers
  • Experience leading multiple engineering teams or pods simultaneously, ideally within an eCommerce, retail, or consumer digital environment
  • Strong full-stack technical background across React and Java, sufficient to evaluate technical trade-offs and support engineering leads in technical decision-making
  • Demonstrated experience with large-scale eCommerce platforms such as Salesforce Commerce Cloud, WebSphere Commerce, or a comparable enterprise platform
  • Track record of hiring, developing, and retaining high-performing engineering talent

Preferred


  • Experience scaling an eCommerce or digital commerce engineering organization through growth or modernization initiatives
  • Experience managing budgets, staffing plans, and vendor/contractor relationships for an engineering organization
  • Familiarity with Agile/Scrum at scale (e.g., SAFe) and experience running program management practices across multiple teams
  • Practical experience championing AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) across an engineering organization
  • Bachelor's or Master's degree in Computer Science, related field, or equivalent practical experience
  • Talent magnet – Known for attracting, developing, and retaining strong engineers; people want to work for you.
  • Executive communication – Able to translate technical complexity into clear, business-relevant updates for senior leadership.
  • Bias for delivery – Keeps teams focused on outcomes, unblocking work quickly and holding a high bar for quality without slowing the team down.
  • Global Perspective
  • Manages Ambiguity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Cultivate Innovation
  • Situational Adaptability
  • Communicates Effectively
  • Drives Results
  • Interpersonal Savvy

Essential Functions / Key Responsibilities:


Org & People Leadership

  • Directly manage eCommerce Engineers, providing coaching, performance management, and career development
  • Own workforce planning for the eCommerce engineering organization, partnering with Talent Acquisition to hire and scale teams in line with business growth
  • Build a culture of ownership, accountability, and continuous improvement across engineering pods

Delivery & Program Execution

  • Own end-to-end delivery execution across multiple engineering pods, ensuring roadmap commitments are met on time and within budget
  • Establish and mature program management practices, including capacity planning, dependency management, and risk mitigation across teams
  • Serve as an escalation point for cross-team delivery risks, resourcing conflicts, and significant production issues

Technical & Architectural Alignment

  • Partner with the eCommerce Architect to ensure engineering pods execute against approved architecture, technical standards, and platform roadmaps
  • Maintain enough hands-on technical fluency across React, Java, and the core commerce platform (e.g., Salesforce Commerce Cloud, WebSphere Commerce) to evaluate trade-offs and support Lead Engineers in technical decision-making
  • Champion adoption of AI-assisted development practices and other modern engineering tooling across the organization

Budget & Vendor Management

  • Own budget stewardship for the eCommerce engineering organization, including staffing, tooling, and vendor/contractor spend
  • Manage relationships with staffing partners, contractors, and technology vendors supporting the eCommerce engineering team
  • Track and report on team capacity, spend, and delivery metrics to the Sr. Director, eCommerce Technology

Stakeholder Collaboration

  • Partner with Product, Design, QA, and Program Management leadership to align engineering capacity with roadmap priorities
  • Communicate delivery status, risks, and organizational health clearly to the Sr. Director, eCommerce Technology and other senior stakeholders
  • Represent the eCommerce engineering organization in cross-functional planning and prioritization forums

Travel Required

  • Yes – Up to 10%

Occasional travel to vendor sites, industry conferences, or other Floor & Decor locations may be required.


Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

  • Paid vacation and sick time for eligible associates

  • Paid holidays plus a personal holiday

  • Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Skills Required

  • 8-12 years of professional software engineering experience
  • 3+ years directly managing engineering leads or senior engineers
  • Experience leading multiple engineering teams or pods simultaneously
  • Strong full-stack technical background across React and Java
  • Experience with large-scale eCommerce platforms such as Salesforce Commerce Cloud, WebSphere Commerce, or comparable enterprise platforms
  • Track record of hiring, developing, and retaining high-performing engineering talent
  • Experience in an eCommerce, retail, or consumer digital environment
  • Experience scaling an eCommerce or digital commerce engineering organization
  • Experience managing budgets, staffing plans, and vendor or contractor relationships
  • Familiarity with Agile/Scrum at scale, such as SAFe, and program management across multiple teams
  • Experience championing AI-assisted development tools
  • Bachelor's or Master's degree in Computer Science, a related field, or equivalent practical experience
  • Executive communication skills

Floor & Decor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Floor & Decor and has not been reviewed or approved by Floor & Decor.

  • Healthcare Strength — Health coverage is comprehensive, including medical, dental, vision, virtual care via Teladoc, wellness incentives, and an Employee Assistance Program. These offerings are described as a main reason to work there even when pay is questioned.
  • Retirement Support — A 401(k) with company match and an Employee Stock Purchase Plan are available, with bonuses in some roles adding to total compensation. These components provide long-term financial value for full-time employees.
  • Leave & Time Off Breadth — Paid time off, paid parental leave, volunteer time off from day one, and closure on major holidays are included, with some holidays paid at time-and-a-half. Store hours that typically end by early evening support a more predictable schedule.

Floor & Decor Insights

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The Company
HQ: Atlanta, GA
15,001 Employees
Year Founded: 2000

What We Do

At Floor & Decor, we don't just sell flooring; we create endless possibilities. Redefining the retail experience since 2000, we are constantly in build mode, just like our customers. Joining F&D means moving fast, being part of decisions, and getting support at every turn.

Why Work With Us

We are builders, both of dream spaces and careers. You aren't just a number at a store selling some of everything -- you're a valued associate receiving customized training plans and endless career possibilities at a store focused on doing one thing better than anyone else.

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