Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
The Digital Workplace Regional Support Lead (UK) is the leader accountable for the performance, resilience, compliance, and user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations.
This role ensures operational stability and service consistency in highly diverse, regulated environments while translating global workplace standards into effective local execution. Acting as the UK authority for workplace services, the role leads Site IT teams, drives continuous improvement and standardization, and serves as the primary escalation, engagement, and decision-making point for regional business leadership.
This position reports to the Director Workplace Services EMEA, part of the Infrastructure and Operations team.
What you will do:
- Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures.
- Lead and govern Site IT teams across the region, setting standards, building capability, and driving accountability in support of business-critical operations.
- Act as the regional escalation leader for major incidents, service risks, and operational issues, ensuring rapid resolution, clear communication, and effective business decision support.
- Own regional vendor and partner performance, ensuring effective multi-vendor coordination, strong service quality, and continuous improvement in service delivery.
- Drive standardization, compliance, and modernization of workplace services across UK operations, aligning local execution to global strategy while meeting site-specific operational and regulatory requirements.
Who you are:
- 8–12+ years of experience in IT infrastructure, Digital Workplace, or Site IT leadership, with clear accountability for operational performance in complex, multi-site environments.
- Proven leadership of workplace services across manufacturing, laboratory, warehouse, and office environments, including experience operating within GxP and other regulated frameworks.
- Demonstrated success owning service performance, major incident management, and supplier delivery with a strong focus on reliability, compliance, and user experience.
- Excellent stakeholder engagement at senior business level, including manufacturing and operational leaders
- Deep knowledge of Digital Workplace technologies, including M365, endpoint management, collaboration platforms, and ServiceNow or comparable ITSM environments.
- A continuous improvement leader who can translate strategy into execution, standardize services at scale, and modernize the workplace experience in business-critical environments.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Skills Required
- 8-12+ years experience in IT infrastructure, Digital Workplace, or Site IT leadership
- Experience leading workplace services across manufacturing, laboratory, warehouse, and office environments, including operating within GxP or regulated frameworks
- Proven ownership of service performance, major incident management, and supplier/delivery management
- Excellent stakeholder engagement with senior business, manufacturing, and operational leaders
- Deep knowledge of Digital Workplace technologies (M365, endpoint management, collaboration platforms) and ServiceNow or comparable ITSM
- Experience driving standardization, compliance, continuous improvement, and modernization of workplace services at scale
Danaher Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Danaher Corporation and has not been reviewed or approved by Danaher Corporation.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical plan options alongside dental, vision, life, disability, and mental health support. Wellness initiatives and support programs such as an EAP and vaccination or fitness offerings add breadth beyond core insurance.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching and options such as pre-tax and Roth contributions. Broader financial rewards such as performance bonuses and access to equity or an employee stock purchase plan are also described.
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Parental & Family Support — Parental leave and family-building support are described as available, including maternity and paternity leave and fertility assistance. Childcare and eldercare support are also highlighted as part of the overall package.
Danaher Corporation Insights
What We Do
Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. A global network of more than 25 operating companies, we drive meaningful innovation in some of today’s most dynamic industries through our operating companies in four strategic platforms: Life Sciences, Diagnostics, Water Quality and Product Identification. The engine at the heart of our success is the Danaher Business System (DBS), a set of tools that enables continuous improvement around lean, growth and leadership. Through the ingenuity of our people, the power of DBS and the impact of our meaningful technologies, we help realize life’s potential in ourselves and for those we serve.
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