Sr. Manager, Contract Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

People Leader

All Job Posting Locations:

Cincinnati, Ohio, United States of America, Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is recruiting for a Sr. Manager, Contract Management to join our MedTech Surgery business with strong preference for our Raritan, NJ site, with an alternate site location of Cincinnati, OH.

#Li-Hybrid

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting!

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

  

Department Overview

The Johnson & Johnson MedTech Contract Strategy & Execution (CS&E) organization is responsible for the development, governance, and execution of customer contract and pricing strategies for the Surgery business unit. CS&E capabilities include Contract Strategy, Offer Development, Customer and Contract Analytics, Contract Management, Key Account Management, and Contracting and Pricing Committee (CPC) governance. The organization works in close collaboration with Sales, Finance, Legal, and other partners to deliver compliant, customer‑centric offerings that support business objectives, operational excellence, and long‑term value creation.

Role Objective

The Senior Manager, Contract Management is responsible for leading end‑to‑end contract execution and compliance in support of approved pricing and commercial strategies across the JJMT Surgery organization, including robotics and digital surgery. This role provides people leadership to Contract Management Managers and Lead Analysts, ensures high‑quality and timely contract execution, and partners closely with Offer Development, Finance, Legal, and HCC to enable disciplined growth.

The role is accountable for operational excellence, modernization of contracting through GenAI and advanced technologies, and contribution to financial performance and G&O achievement, while maintaining strong governance, risk management, and customer experience.

Major Responsibilities

Strategy, Execution & Governance

• Develop execution strategies for approved offers, product launches, and pricing programs, including contract templates and system setup.

• Ensure contracts are aligned to approved strategies, pricing structures, eligibility requirements, and CPC governance.

• Write and maintain assigned SOPs and Work Instructions.

Financial Performance & Analytics

• Support achievement of commercial G&Os and financial targets through disciplined contract execution.

• Partner with Finance, Contract Strategy, Revenue Optimization and Offer Development to monitor performance, identify leakage or risk, and implement corrective actions.

• Leverage contract and customer analytics to improve revenue realization, margin outcomes, and free cash flow.

People Leadership & Capability Building

• Identify, develop, and retain high‑performance talent.

• Drive training, best‑practice sharing, and skill development across the Contract Management team.

• Provide mentorship and education to internal partners on contractual and compliance requirements.

Innovation, Systems & Process Improvement

• Identify, pilot, and scale GenAI‑enabled and advanced technology solutions.

• Support the design and implementation of systems, processes, and controls to improve efficiency and compliance.

Risk Management & Issue Resolution

• Ensure conformity to business needs, accurate risk allocation, and adherence to J&J policies.

• Facilitate resolution of complex issues and disputes, escalating as appropriate.

Digital & Analytical Enablement

• Ability to translate business needs into scalable, technology‑enabled contracting solutions

• Comfort using data, analytics, and GenAI to drive operational and financial outcomes

Key Competencies/Skills/Requirements

Business Knowledge:

• Business Processes, Policies and Strategic Thinking

• Fact-based and analytical

Communications:

• Listening & Asserting skills

• Collaborative with all stakeholders, foster trust and partnership

• Strong verbal skills with clear, concise written communications

Continuous Learning:

• Feedback and Self-Awareness

• Development Plan and Career Management

Pricing and Contracting:

• Understanding of the JJMT Surgery contracting process / CPC process

• Understanding of JJMT Surgery objectives and alignment to strategies

• Understanding of JJMT Surgery contracting systems

• Understanding of pricing execution, contract economics, and financial impact of contracting decisions

• Contract management and negotiation expertise, including contract authoring, structuring, and execution of complex commercial agreements

Develops and Coaches Others:

• Depth in coaching / development in new ways of working

• Depth in building a high performing team

Leadership:

• Sets clear goals and aligns tasks / people accordingly

• Ability to manage a variety of inputs in an organized, calm manner

• Ability to work well in a fast-paced, time sensitive environment

Partnering:

• Collaborative with all stakeholders, foster trust, and partnership

• Strong, fact-based influencing and conflict management skills

Planning and Organization:

• Ability to prioritize in a fast-moving, complex environment

• Strong time management and organizational skills

Problem Solving/Decision Making:

• Sound judgment and strong pattern recognition

• Solutions-oriented with a bias towards action

Qualifications

Education: A minimum of a BS/BA is required. A degree in Business, Law, Finance, or Sales & Marketing is preferred.

Experience: A minimum of 8 years of experience in Contracting & Pricing or related business experience with J&J or medical device experience preferred.

Skills/Abilities:

• Strong organizational skills, time management skills and ability to self-manage in a complex / time sensitive environment
• Ability to work well in a cross-functional environment and build support across a complex set of stakeholders
• Ability to form strong, trust-based relationships with Account Management, Franchises, Deal Managers and Contract Strategy
• Drive to understand the JJMT Surgery products and offerings, strategies and business objectives
• Ability to influence and align complex groups of stakeholders towards overall business objectives
• Strong level of ownership and drive for meeting / exceeding expectations
• Ability to drive adherence to protocols and business rules·        
• Comfort working remotely with multiple lines of business
• Deep experience with the JJMT Contracting systems and support tools helpful

The Senior Manager, Contract Management will work directly with the Offer Development and Contract Strategy teams in preparing Contract Strategies in understanding approved strategies, and Contract Management Leadership in continuously improving the process. This role is expected to act as a change agent, driving the modernization of Contract Management through innovation, data, and technology, while maintaining strong governance, risk management, and financial rigor.

Domestic travel is required up to 10% of the time.

Benefits Summary:

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below!

https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Agile Decision Making, Agile Decision Making, Analytics Insights, Business Alignment, Continuous Improvement, Contract Litigation, Contract Logistics, Contract Modifications, Contract Negotiations, Contract Proposals, Contract Specifications, Cross-Functional Collaboration, Leadership, Legal Analysis, Negotiation, Negotiation Coaching, Negotiation Strategies, Organizational Project Management, Paralegal Education, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Sales Negotiations {+ 2 more}

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.