Sr Manager Communications

Posted 13 Days Ago
Be an Early Applicant
United States of America
5-7 Years Experience
eCommerce • Retail • Sales
The Role
The External Communications Senior Manager at Meijer is responsible for leading the external communications function, developing and managing external communications strategies, providing communications counsel, leading reputation measurement, serving as a media spokesperson, and overseeing external events. Qualifications include a Bachelor’s Degree in relevant fields, 12 years of communications experience, strong business acumen, interpersonal skills, storytelling skills, and crisis management experience.
Summary Generated by Built In

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

 

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave

  • Paid education assistance

  • Team member discount

  • Development programs for advancement and career growth

 

Please review the job profile below and apply today!

The External Communications Senior Manager role is highly visible and responsible for leading the external communications function for Meijer. This role is critical to the company’s success as it helps the business connect with external stakeholders in ways that drive sales, increase brand loyalty, and support the company’s strategic priorities. The position reports to the Vice President, Communications & Community Engagement and is part of the company’s Communications & Community Engagement department.

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What You'll be Doing: 

  • Develop and manage external communications strategies that help the company achieve key priorities and objectives across its full six-state footprint 

  • Ensure our external communications strategies, communications, and content meet the company’s quality standards 

  • Lead our reputation measurement and optimization program, including reputation measurement with a third-party 

  • Provide communications counsel to the Vice President, Communications & Community Engagement and the Senior Leadership team 

  • Lead the company’s external communications channel strategy 

  • Serve as a primary media spokesperson for the company and help train others to serve as spokespeople for specific situations 

  • Regularly bring forward recommendations to improve the External Communications function 

  • Play a lead role in issues and crisis management, helping to manage sensitive issues across the business 

  • Lead a culture where data and measurement informs and guides work 

  • Ensure direct reports (2) and agency partners are providing thoughtful counsel and producing high-quality work 

  • Help direct reports grow and develop their skills 

  • Play a leadership role in external events including grand openings, press conferences, speaking engagements, and communications for the Meijer LPGA Classic for Simply Give 

  • This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required 

 

What You Bring with You (Qualifications): 

  • Bachelor’s Degree in Communications, Public Relations, Journalism, or related fields. 

  • Minimum 12 years communications experience in a corporate or agency setting 

  • Strong business acumen with demonstrated ability to identify news opportunities, link strategies to external communication campaigns, deliver results and adjust plans as appropriate

  • Exceptional intrapersonal skills and the ability to provide counsel to team members at all levels, including senior leadership 

  • Proven ability to build trust and respect among internal partners 

  • Strong storytelling skills 

  • Clear understanding of how to engage external stakeholders in both traditional and modern ways 

  • Experience building relationships with, and managing print, broadcast, and online editorial news media 

  • Experience with crisis and issues management  

  • Extremely strong writing capabilities 

  • Strong, collaboration and organizational skills  

  • Enthusiasm and a calm demeanor suited for working in a fast-paced environment 

The Company
Grand Rapids, Michigan
26,032 Employees
On-site Workplace
Year Founded: 1934

What We Do

It takes guts to start a business during the Great Depression. And it takes vision to keep it going. Our founder, Hendrik Meijer, opened Thrifty Acres in 1934. Almost thirty years later, his son, Fred, pioneered the world’s first ever supercenter – setting the table for who we are today: a multi-billion-dollar household name in retail.

Of course, we’re not done. Not by a long shot. We recently launched the nation’s largest grocery home-delivery service – reinventing the business of grocery shopping … again.
A lot has changed over the years, except for one thing; we’re still family owned. And that sense of family runs deep in everything we do. It’s the difference between selling a product and serving a community, and it’s the reason we’ve given back over $30 million to local food pantries in the last ten years.

So, if you appreciate the pioneering spirit of Meijer, we’d like to connect with you. Because the bigger our family, the better

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