Sr Manager, Commercial Solutions SME

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Maryland, USA
Remote
130K-195K Annually
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Serve as a technical advisor and SME for cell & gene therapy clinical and commercial supply solutions, focusing on ultracold, liquid nitrogen packaging and biorepository. Lead technical strategy for proposals, evaluate RFPs, present to customers, identify technical risks, and partner with cross-functional teams to deliver feasible, competitive solutions.
Summary Generated by Built In

Work Schedule

First Shift (Days)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Position Summary

Are you a problem solver? Do you enjoy solving complex technical challenges while working directly with pharmaceutical and biotech clients? Are you energized by translating customer needs into innovative commercial solutions?

An exciting opportunity has arisen for a Sr Manager, Commercial Solutions SME (Subject Matter Expert). This role serves as a technical advisor supporting pre-win commercial strategy for Clinical Supply opportunities, with a primary focus ultracold & liquid nitrogen clinical and commercial packaging, and biorepository.

As a member of a global Commercial Solutions team, you will partner closely with Business Development, Operations, Engineering, Quality, Regulatory, and other technical experts to develop competitive client solutions that align Thermo Fisher Scientific's capabilities with customer needs.

You will serve as the cell & gene therapy SME for clinical & commercial opportunities, supporting proposal strategy, customer presentations, bid defenses, and facility tours while helping clients understand how Thermo Fisher can successfully support their clinical supply programs.

Success in this role requires curiosity, technical credibility, commercial awareness, and the ability to communicate complex technical concepts to both internal and external stakeholders. Staying current on emerging market trends and Thermo Fisher capabilities is essential.

A Day in the Life

  • Lead the technical strategy for cell & gene therapy opportunities by partnering with cross-functional teams to evaluate client Requests for Proposal (RFPs) and develop competitive customer proposals.
  • Serve as the technical subject matter expert for ultracold & liquid nitrogen clinical and commercial packaging, and biorepository solutions.
  • Represent Thermo Fisher during customer meetings, technical presentations, bid defenses, and facility tours, effectively communicating our capabilities and differentiators.
  • Evaluate customer requirements, identify technical risks and opportunities, and recommend practical, executable solutions that align with operational capabilities.
  • Partner with Engineering, Operations, Quality, Regulatory Affairs, and other technical experts to ensure proposed solutions are technically feasible and commercially competitive.
  • Act as the voice of the customer internally, advocating for customer requirements while balancing operational capabilities and business objectives.
  • Continuously expand knowledge of ultracold, liquid nitrogen and biorepository market trends, and Thermo Fisher service offerings to strengthen customer solutions.

What You'll Bring

Required Qualifications

  • Bachelor's degree in Engineering, Packaging Engineering, Life Sciences, Operations, or a related technical discipline.
  • Minimum of 10 years of relevant experience (or equivalent combination of education and experience).
  • Experience with ultracold & liquid nitrogen clinical and commercial packaging, and biorepository
  • Strong communication, presentation, and customer-facing skills.
  • Proven ability to influence cross-functional teams and manage multiple priorities.

Preferred Qualifications

  • Experience within pharmaceutical, biotechnology, or CDMO environments.
  • Knowledge of clinical supply operations and packaging technologies.
  • Experience supporting proposal development, commercial strategy, or technical sales.
  • Strong analytical, problem-solving, and project management skills.

Why You'll Love This Role

  • Influence commercial strategy for global pharmaceutical and biotech customers.
  • Represent Thermo Fisher as a trusted technical advisor.
  • Collaborate with experts across Commercial, Engineering, Operations, Quality, and Regulatory teams.
  • Help shape innovative clinical/commercial supply solutions with ultracold, liquid nitrogen, and biorepository requirements
  • Make a meaningful impact by helping bring critical therapies to patients worldwide.

Compensation and Benefits

The salary range estimated for this position based in Maryland is $130,000.00–$194,950.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Skills Required

  • Bachelor's degree in Engineering, Packaging Engineering, Life Sciences, Operations, or related technical discipline.
  • Minimum of 10 years of relevant experience (or equivalent combination of education and experience).
  • Experience with ultracold and liquid nitrogen clinical and commercial packaging, and biorepository.
  • Strong communication, presentation, and customer-facing skills.
  • Proven ability to influence cross-functional teams and manage multiple priorities.
  • Experience within pharmaceutical, biotechnology, or CDMO environments.
  • Knowledge of clinical supply operations and packaging technologies.
  • Experience supporting proposal development, commercial strategy, or technical sales.
  • Strong analytical, problem-solving, and project management skills.

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

Thermo Fisher Scientific Insights

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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