Sr Manager - Commercial Ops Excellence

Posted 7 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Senior level
Marketing Tech
The Role
Leads commercial operations programs across APAC and Asia, translating regional strategy into actionable plans and measurable outcomes. Owns program governance, milestones, risk mitigation, stakeholder engagement, steering committee materials, business cases, prioritization models, experiments, and performance reporting. Partners with analysts and country leaders to improve revenue, productivity, and operational efficiency while scaling successful initiatives across markets.
Summary Generated by Built In
Company Description

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2025). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Job Description

As Senior Manager, Commercial Operations Excellence, you'll lead business-critical programs across APAC and Asia, spanning transformation, change management, productivity and business growth. You'll turn bold ideas into clear, actionable plans with real milestones and owners, then see them through. This role sits at the heart of how SEEK plans, executes and improves its commercial priorities across every market we operate in.

You will define what success looks like for each program and build the frameworks, hypotheses and roadmaps to get there. You will own project tracking end to end, spotting risks early and working fast to mitigate them before they derail delivery. You will partner closely with analysts to build the datasets, reports and insights that inform decisions on prioritisation, forecasting and performance.

You will prepare materials for steering committees and senior leadership forums, and lead stakeholder engagement across functions and markets. You will also design targeted experiments and pilots to test assumptions before scaling, turning results into playbooks other teams can reuse. Success in this role means country leaders trust you to translate regional strategy into local action, and senior stakeholders rely on your insight to make confident decisions.

Key Responsibilities

  • Define success metrics and build frameworks that turn strategy into action.
  • Own project tracking, flag risks early and drive mitigation plans.
  • Partner with analysts to build datasets and reports that inform decisions.
  • Prepare steering committee materials and present to senior leadership.
  • Design experiments and pilots to validate ideas before scaling.
  • Support country leaders to localise regional strategy with the right nuance.

Qualifications

  • At least 5 years' experience in strategy, growth, commercial operations or management consulting.
  • Track record designing and executing initiatives that measurably improved revenue or efficiency.
  • Experience building business cases and prioritisation models from incomplete or imperfect data.
  • Strong analytical and quantitative modelling skills across detailed and big-picture strategy.
  • Experience with formal program governance, including steering committees and risk management.
  • Stakeholder management experience across Strategy, Product, Sales, Marketing, Operations and Finance.

Additional Information

At SEEK we offer:

  • Support of flexible working, including a mix of office and work from home days depending on your role.
  • SEEK is committed to operating sustainably, certified carbon neutral for its business operations (through Climate Active), purchasing renewable energy for our office and working-from-home emissions and a target for net zero by 2030. 
  • The opportunity to work from anywhere for up to 4 weeks per financial year
  • SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Skills Required

  • At least 5 years of experience in strategy, growth, commercial operations, or management consulting
  • Track record designing and executing initiatives that measurably improved revenue or efficiency
  • Experience building business cases and prioritization models from incomplete or imperfect data
  • Strong analytical and quantitative modeling skills across detailed and big-picture strategy
  • Experience with formal program governance, including steering committees and risk management
  • Stakeholder management experience across Strategy, Product, Sales, Marketing, Operations, and Finance
  • Eligible right to work

SEEK (seek.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SEEK (seek.com) and has not been reviewed or approved by SEEK (seek.com).

  • Flexible Benefits — Hybrid work and options to purchase or take additional paid leave support work–life balance. Guidance about short periods of working from anywhere further reflects flexibility.
  • Leave & Time Off Breadth — Parental leave entitlements and extra paid days beyond statutory minimum are highlighted. Additional leave categories and volunteering time reinforce time‑off support.
  • Equity Value & Accessibility — An employee share plan matches one share for every two purchased and held for two years, creating long‑term value. The match structure provides a clear path to ownership for those who participate.

SEEK (seek.com) Insights

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The Company
HQ: Melbourne
2,922 Employees
Year Founded: 1997

What We Do

SEEK is a global leader in employment marketplaces, solving real problems for our customers and connecting the right people with the right work. Our platforms are used by approximately 60 million candidates worldwide, we have relationships with over 450,000 hirers and exposure to around 900 million people, which means we really know the markets we are operating in. With an international presence that spans Australia, New Zealand, South-East Asia, Brazil and Mexico, your career can take you in many directions at SEEK.

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