Sr Manager, Commercial Analytics and Sales Operations (REMOTE)

Posted An Hour Ago
Be an Early Applicant
4 Locations
Remote
119K-177K Annually
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Leads commercial analytics and sales operations to improve sales processes, forecasting, pipeline management, KPI reporting, and operational efficiency. Manages teams and cross-functional initiatives while partnering with sales, marketing, finance, and other stakeholders. Develops sales incentive programs, optimizes processes, presents insights to executives, supports governance and compliance, and drives strategic change across a global organization.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
At Thermo Fisher Scientific, we're seeking a Sr. Manager of Sales Operations to enhance commercial excellence and operational efficiency across our organization. You'll contribute to optimizing sales processes, analyzing performance metrics, and implementing strategic initiatives that enable our commercial teams to better serve customers. Managing a successful team, you'll collaborate with sales, marketing, finance, and other key stakeholders to develop and execute strategies that support growth while ensuring operational excellence. This position offers the opportunity to create meaningful impact at a global leader in serving science, helping enable breakthrough discoveries that make the world healthier, cleaner, and safer.

Core Responsibilities

  • Data Analysis & Modeling
  • Dashboard & KPI Management
  • Strategic Influence
  • Team & Project Leadership

LOCATION:

This is a remote position available for US residents in EST or CST time zones. Preference for hire in Pennsylvania, Massachusetts, North Carolina or South Carolina. No relocation assistance provided.


REQUIREMENTS:
• BS/Masters Degree plus 12 years of experience in sales operations, commercial excellence, or related business functions preferred preferred
• Preferred Fields of Study: Business Administration, Science, Engineering, or related field
• Industry certifications in sales operations, project management, or process improvement methodologies valued
• 3+ years of people management experience leading cross-functional teams preferred
• Advanced proficiency in CRM systems (especially Salesforce.com) and business intelligence tools
• Strong expertise in sales performance analytics, forecasting, and pipeline management
• Demonstrated ability to develop and implement sales incentive programs and compensation structures
• Experience with process optimization and continuous improvement methodologies
• Excellence in data analysis, visualization, and presentation of insights to executive audiences
• Strong project management skills with ability to lead multiple concurrent initiatives
• Proven track record of collaborating effectively in a matrix organization
• Outstanding written and verbal communication skills
• Proficiency with Microsoft Office Suite, especially Excel and PowerPoint
• Experience with sales enablement tools and technologies
• Ability to travel up to 2-3 times a year or as needed
• Knowledge of compliance requirements and business process governance
• Strong business acumen and strategic thinking capabilities
• Experience with change management and organizational development
• Ability to influence and build relationships across all organizational levels
• Knowledge of ERP systems and database tools preferred
• Foreign language skills valued but not required

Compensation and Benefits

The salary range estimated for this position based in Pennsylvania is $119,000.00–$177,100.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Skills Required

  • Bachelor’s or master’s degree in business administration, science, engineering, or a related field
  • 12 years of experience in sales operations, commercial excellence, or related business functions
  • 3 or more years of people management experience leading cross-functional teams
  • Advanced proficiency with CRM systems, especially Salesforce.com, and business intelligence tools
  • Expertise in sales performance analytics, forecasting, and pipeline management
  • Experience developing and implementing sales incentive programs and compensation structures
  • Experience with process optimization and continuous improvement methodologies
  • Experience analyzing, visualizing, and presenting data to executive audiences
  • Strong project management skills and ability to lead multiple concurrent initiatives
  • Proven ability to collaborate effectively in a matrix organization
  • Outstanding written and verbal communication skills
  • Proficiency with Microsoft Office Suite, especially Excel and PowerPoint
  • Experience with sales enablement tools and technologies
  • Ability to travel 2 to 3 times per year or as needed
  • Knowledge of compliance requirements and business process governance
  • Strong business acumen and strategic thinking capabilities
  • Experience with change management and organizational development
  • Ability to influence and build relationships across organizational levels
  • Knowledge of ERP systems and database tools
  • Industry certifications in sales operations, project management, or process improvement methodologies
  • Foreign language skills

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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