Sr. Manager, Chief of Staff (Bank Tech)

Posted 5 Hours Ago
Be an Early Applicant
3 Locations
Hybrid
176K-240K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
Lead executive reporting and stakeholder engagement for Bank Tech. Develop presentations, manage content, and influence operating frameworks. Requires excellent communication and relationship-building skills.
Summary Generated by Built In
Sr. Manager, Chief of Staff (Bank Tech)
The Bank Tech Strategy & Operations team is seeking a Senior Manager to lead Executive Reporting and Stakeholder Engagement. This role focuses on telling the story of Bank Tech to our key stakeholders and executive partners. This person will report into the Director of CTO Operations & Governance and partner with peers and leaders across Bank Tech as an individual contributor.
Responsibilities Include:
  • Develop compelling presentations that clearly communicate progress on our strategic imperatives to executive audiences
  • Create workback plans for delivering content to ensure necessary approvals and reviews are met on time
  • Develop deep understanding of the work, opportunities and wins across the Bank Tech organization as potential stories to tell
  • Review, tag, and manage source content from across Bank Tech in a central repository
  • Influence operating framework and engagement plan for central content repository

Desired Skills / Competencies:
  • Excellent communication skills to executive audiences to clearly convey the "what" and "so, what?"
  • Flexibility in communication style and ability to quickly pick up and utilize various approaches
  • Highly-motivated, accountable, self-starter who can work autonomously, independently takes initiative, and perseveres through complex issues to achieve results
  • Team orientation, with a passion for supporting teams to achieve success
  • Proven ability to build trusted, effective relationships at all levels of the organization
  • Ability to multi-task and effectively manage multiple priorities

Being on the Strategy & Operations team provides the opportunity for:
  • Developing a deep understanding of the business and technology strategy
  • Interaction with leadership and partners across the Tech organization
  • Collaboration and developing relationships at all levels of the organization

Basic Qualifications:
  • Bachelor's Degree or Military Experience
  • At least 7 years of experience in Project Management, Communications or Chief of Staff in technology industry

Preferred Qualifications
  • 4+ years of experience transforming executive strategy into concrete roadmaps and requirements.
  • 3+ years of experience creating and delivering executive reporting and presentations
  • Experience leveraging data and KPIs to drive prioritization and measure results

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $193,000 - $220,300 for Chief of Staff
New York, NY: $210,500 - $240,300 for Chief of Staff
Richmond, VA: $175,500 - $200,300 for Chief of Staff
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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The Company
HQ: McLean, VA
55,000 Employees
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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About our Teams

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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HQMcLean, VA
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