Sr. Manager, Business Systems

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position is a technical managerial role and is responsible for leading and directing the strategy, roadmap, design, development, delivery, and production support of one or more business systems.  In addition, this position manages contract and budgeting for assigned applications.

Essential Functions

• Serves as the subject matter expert and platform owner for all assigned systems. Demonstrates a detailed understanding of platform architecture and how customers interact with the systems. 
• Participates in all platform enhancement projects to ensure reliability, scalability, functionality, capacity, and performance are not adversely impacted.
• Provides day to day oversight of the systems and functionality. This includes approval of all changes made to the environment and ownership of critical problem resolution.
• Responsible for hiring, training, assessing performance and development of team members.
• Defines and enforces application best practices, standards, and architectural guidelines.
• Lead team to support key business initiatives independently.  Work with stakeholder teams in delivering large projects.
• Manages contracts and budget for assigned applications.
• Provides effective leadership in developing highly engaged, high-performance Teams.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
• The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. 

Minimum Qualifications

• Education and/ or experience typically obtained through completion of a bachelor’s degree in computer science, business or related field or equivalent experience.
• Minimum eight (8) years or more of progressive direct and/or related experience managing development or service delivery teams.  Experience with Business Systems preferred.
• Ability to analyze problems and solutions, including analysis of advantages and disadvantages, and make decisions.
• Ability to relate business needs to system capabilities and to fully understand the role of the systems and impacts to the business.
• Strong problem-solving and analytical abilities.
• Ability to manage multiple priorities.
• Demonstrated success or ability to retain highly engaged, high performing teams.
• Background and drug screen

Preferred Qualifications

• Additional related education and/or experience preferred.
• ITIL Foundation Certificate
• Project Management Experience
• Agile development experience

Physical Requirements

Early Warning works together in a highly collaborative office environment. Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL in USD per year is: $129,000 - $161,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness 

•  Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.