Sr. Manager, Business Operations

Location: Atlanta - Hybrid

Department: Operations

Reports To: Senior Vice President, Client Services

Job type: Full Time, Exempt

Job Summary:

As the Business Operations Manager at Impiricus, you will play a pivotal role in optimizing operations across the business and driving growth. You will be responsible for developing and implementing strategies to enhance operational processes, drive data-driven decision making. This position requires a blend of analytical expertise, strategic thinking, and cross-functional coordination to support our broader teams.

Duties/Responsibilities:

• Business Strategy
• Support creation and implementation of business strategies in areas such as Sales, Finance, etc.
• Implement strategies across teams with changes to systems, processes, workflows, etc.
• Partner on cross-functional projects and programs to achieve business objectives.
• Bring a figure-it-out mentality to problem solving with ability to prioritize for quick fixes and long term solutions
• Operational Support and Management
• Develop project plans to drive towards company objectives.
• Coordinate with stakeholders to align priorities and maintain transparency.
• Collaborate cross-functionally with other Impiricus teams to ensure information is distributed and acted upon
• Support development of presentation materials for business needs
• Support overall business needs as required across functions (e.g., contracting, insurance, systems management, etc.)
• Business Intelligence and Analytics
• Collect, analyze, and interpret data to provide actionable insights for decision-making.
• Develop and maintain dashboards to track business performance metrics.
• Identify trends, risks, and opportunities to support strategic planning and operational improvements.

Experience:

• 2-4+ years of experience in operations, or similar role
• Bachelor's degree in Business Administration, Finance, or related field
• Strong experience with CRM, Excel and Data Analytics platforms (Hubspot)
• Understanding of SaaS business models and metrics
• Healthcare or pharmaceutical industry experience is a plus
• Strong project management and communication skills 
  

Benefits:

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

• Full support and career-development opportunities to expand your skills, enhance your expertise, and maximize your potential along your career journey;
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act;
• Generous Total Rewards Plan – Health Reimbursement Plan, Unlimited PTO, 401K matching, work/life balance, spectacular office location with outstanding amenities, annual company events, and more!

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.