Role Summary
We are seeking a highly analytical and detail-oriented Business Operations Data Analyst to join our team. The ideal candidate will be responsible for supporting FY planning, territory segmentation, and quota setting within our Renewals and BDR organizations as well as collecting, processing, and performing analyses on large datasets to support strategic decision-making. Will also be engaged in forecasting, bookings, historical trending, and modeling. You will work to identify trends, provide insights, and help drive data-informed decisions. Will need to automate and streamline processes and data sets, create single sources of truth, and work cross-organizationally.
Role Responsibilities
Collect, clean, and validate data from various sources to ensure accuracy and completeness
- Develop and maintain dashboards, reports, and visualizations using tools such as Excel, G-Sheets, Power BI, Tableau, Python, SQL, Designer and more
- Analyze data to identify trends, patterns, and outliers, and present actionable insights to stakeholders. Prepare executive level decks and representations of analysis for QBRs, planning, and ad hoc needs
- Work with stakeholders to define key performance indicators (KPIs) and track performance over time
- Create and maintain documentation for data processes and data dictionaries
- Collaborate with IT, RevOps, Marketing, CS, and Sales to improve data quality and data infrastructure
- Support ad-hoc data requests and provide timely reporting as needed
Role Requirements
- Bachelor's degree in Statistics, Mathematics, Computer Science, Business, or a related field
- 6+ years of experience in a data analysis or related role
- Proficiency in Big Query, SQL, Designer, SFDC, and Tableau and at least two data analysis tools (e.g., Excel, Python, R)
- Experience with data visualization tools (e.g., Tableau, Power BI, Looker)
- Strong analytical and problem-solving skills
- Communication skills, both written and verbal
Preferred:
- Knowledge and expertise in Renewals and Inside Sales business mechanics, metrics, and processes
- Knowledge of A/B testing, predictive modeling, or machine learning basics
- Familiarity with CRM or ERP systems (e.g., Salesforce, SAP)
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
Gallery
Cloudflare Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
