Sr. Manager, AI Engineering - Hybrid

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Purpose:

The Senior Manager, AI Engineering leads the development and operationalization of AI solutions that advance enterprise business objectives while delivering measurable business value safely, consistently, and at scale. Reporting to the Director of Artificial Intelligence, this role manages a team of AI engineers and technical specialists responsible for designing, developing, testing, and deploying AI-powered solutions.

The Senior Manager partners closely with business stakeholders, AI Delivery, Architecture, Data, Security, and Technology teams to translate business requirements into scalable AI capabilities while ensuring engineering excellence, responsible AI practices, and operational readiness.

Job Responsibilities:

Team Leadership

• Lead, mentor, and develop a team of AI engineers and technical specialists.
• Foster a culture of innovation, technical excellence, collaboration, and continuous learning.
• Manage performance, career development, coaching, and succession planning activities for team members.
• Support recruiting, onboarding, and workforce planning activities.

Work Management

• Oversee the planning, execution, and delivery of AI development activities.
• Manage work progress, risks, issues, dependencies, and delivery commitments.
• Remove barriers and facilitate effective execution across multiple concurrent initiatives.
• Ensure AI solutions are delivered on time and meet quality, reliability, and security expectations.

Technical Leadership

• Provide technical guidance for AI and machine learning solution design and implementation.
• Promote engineering standards, reusable components, testing practices, documentation, and development frameworks.
• Support the adoption of AI engineering, MLOps, automation, and DevSecOps best practices.
• Stay current on emerging AI technologies and evaluate their applicability to enterprise needs.

Stakeholder Collaboration

• Collaborate with business and technology stakeholders to understand requirements and define technical approaches.
• Partner with AI Delivery teams to align development activities with implementation priorities and adoption needs to achieve desired business outcomes.
• Communicate progress, risks, and outcomes to leadership and stakeholders.
• Foster productive relationships with vendors and technology partners supporting AI development.

Operational Excellence

• Drive continuous improvement of development processes, tools, and engineering practices.
• Support SDLC and model lifecycle management, monitoring, reporting, supportability, and operational readiness.
• Ensure compliance with enterprise security, governance, and responsible AI standards.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Bachelor’s degree in computer science, data science, engineering, or related field, or equivalent combination of education and/or related professional work experience
• 10+ years of experience in software engineering, data science, machine learning, AI engineering, or related technical disciplines
• 3+ years of experience managing technical teams in delivering complex technology solutions
• Demonstrated experience designing, developing, and deploying AI, machine learning, generative AI, or automation solutions
• Strong understanding of software engineering principles, cloud-native architectures, APIs, MLOps practices, and modern development methodologies
• Strong communication, collaboration, and problem-solving skills
• Ability to balance technical excellence with business value delivery
• Preferred:  Experience in regulated environments

If you’re ready to help make a difference, apply today.  A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.  This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.  Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.