At Zelis, we Get Stuff Done. So, let’s get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
At Zelis, we believe care is more than clinical — and the stories we tell shape how the healthcare system understands what’s possible.We’re looking for a Sr. Manager, AI-Enabled Thought Leadership and Brand Content to bring our brand strategy to life through compelling, insight-driven content. In this role, you’ll execute against Zelis’ brand narrative and positioning, turning research, ideas and expertise into thought leadership that builds awareness and credibility across the market.
You’ll report to our Director, Content Marketing, partnering with subject matter experts and marketing teams to deliver high-quality, “always-on” branded content as well as research-driven thought leadership content. This is a hands-on role for a strong writer and editor who enjoys translating complex healthcare and technology topics into clear, engaging stories — and who’s excited to use AI tools thoughtfully to scale impact.
THE EXPECTATIONS
Bring thought leadership to life
Turn primary and secondary research into white papers, reports, articles, blogs and other high-impact content.
Translate complex healthcare, regulatory, and technology topics into clear, compelling narratives.
Help elevate Zelis’ voice as a trusted authority in the healthcare ecosystem.
Execute our brand strategy
Create content aligned to Zelis’ brand narrative, messaging framework, and positioning.
Ensure everything you produce reflects our voice, tone and style — across formats and channels.
Apply strong editorial judgment to maintain consistency and quality.
Optimize for discovery and performance
Structure content to perform in search and answer engines (including Google AI Overviews and tools like ChatGPT).
Partner with marketing teams to measure impact and continuously improve content performance.
Use AI to work smarter
Leverage AI tools to support research, drafting, editing, and workflow efficiency.
Apply human judgment to ensure AI-assisted content is accurate, thoughtful and on-brand.
Help improve how we scale content production responsibly.
Collaborate and deliver
Work with subject matter experts, internal partners, and external contributors to deliver content on time and at high quality.
Manage editorial calendars and production workflows to keep work moving smoothly.
ABOUT YOU
You’re a confident writer and content leader who enjoys execution and impact. You’re curious, adaptable, and comfortable working within a defined brand strategy while finding creative ways to bring it to life.
You’ll bring:
Exceptional writing and editing skills (you’ll be asked to share samples).
Experience producing thought leadership or branded content in healthcare, technology or a related field.
The ability to synthesize research and turn insights into clear, engaging stories.
Hands-on experience using AI tools to support content creation and workflow efficiency.
Strong project management skills and comfort juggling multiple priorities.
A bachelor’s degree plus 8 years of experience, or a master’s degree plus 6 years.
Nice to have:
Healthcare or B2B technology experience.
Familiarity with SEO and AEO best practices.
Experience ghostwriting for executives or subject matter experts.
Public company experience.
Why you’ll love working here
At Zelis, you’ll have the opportunity to:
Shape how the market understands the healthcare financial experience
Work on meaningful, visible content with real impact
Collaborate with smart, mission-driven teammates
Experiment with new tools and approaches — responsibly and thoughtfully
Grow your skills while working within a clear, supportive brand strategy
If you’re excited about storytelling, research-driven content, and using modern tools to create clarity in a complex industry, we’d love to hear from you.
Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
Base Salary Range
$105,000.00 - $133,000.00At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.
Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
Zelis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zelis and has not been reviewed or approved by Zelis.
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Healthcare Strength — Health coverage spans medical, dental, vision, life and disability, telehealth, mental‑health resources, and inclusive options such as women’s health and gender‑affirming care. The breadth and inclusivity of coverage position healthcare as a strong component of the package.
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Leave & Time Off Breadth — Flexible time off with paid holidays and paid parental leave for all parents are highlighted, alongside meeting‑free Wednesday afternoons. Unlimited or flexible PTO is described as honored in practice, though application can vary by team and location.
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Flexible Benefits — Hybrid/remote options, home‑office setup support, a Lifestyle Spending Account, tuition reimbursement, and volunteer time off provide meaningful flexibility and lifestyle value. Flexibility in where and how work is done is emphasized across the offering.
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What We Do
As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.
