Sr. Logistics Operations Manager

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will support end-to-end logistics (physical flows from plants to customers), including all warehouse, transport and co-packing operations, in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will provide team leadership and direction for the logistics organization. In this role, you will implement logistics strategy and effectively execute operations to ensure optimum logistics solutions while supporting various routes-to-market, and balancing service and cost. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution.
How you will contribute
You will:

• Be accountable for warehouse, transportation, international logistics (import/export) and co-packing operations
• Ensure the implementation of the business plan by delivering a consistent service level, adapting the supply chain to the demanding and changing customer environment and ensuring sufficient operational capacity to deliver business needs
• Be accountable for delivering logistics operational cost budget, ensuring that best-in-class controls and governance are in place
• Foster, initiate and lead continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation
• Ensure successful project implementation
• Select, manage and develop long-term relationships with third-party service providers
• Ensure adherence to health and safety, quality, food defense and legal requirements and policies
• Establish a business continuity plan for logistics operations.
• Support best-practices sharing and adoption

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Solid background in logistics with experience leading operations in an FMCG/CPG environment
• Team leadership experience, with proven ability to build effective teams and develop people
• Drive for results with proactive, dynamic and action orientated approach, identifying areas where business change is required and excellence in project management
• Strong collaboration skills with strong business and financial acumen and the ability to forge senior level strategic partnerships with both internal and external stakeholders
• Strategic thinking plus excellent presentation, communication, influencing and motivational skills
• Strong negotiating skills with ability to negotiate in tough situations with both internal and external groups

Manager - CS&L Operations and Productivity Lead, SG12
Location: Stoney Creek DC (Hamilton); Brampton DC ; Gladstone
Job description:
You will support end-to-end logistics (physical flows from plants to customers), including all warehouse, transport, and co-packing operations, in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will provide team leadership and direction for the logistics organization. In this role, you will implement logistics strategy and effectively execute operations to ensure optimum logistics solutions while supporting various routes-to-market, and balancing service and cost. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions, and execution.
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will support end-to-end logistics (physical flows from plants to customers), including all warehouse, transport, and co-packing operations, in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will provide team leadership and direction for the logistics organization. In this role, you will implement logistics strategy and effectively execute operations to ensure optimum logistics solutions while supporting various routes-to-market, and balancing service and cost. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions, and execution.
How will you contribute / What you need to know about this role?
You will:

• National DC Lead responsible to support a 3PL (Brampton) and manage E2E Operations of Stoney Creek DC
• Be accountable for warehouse, transportation, international logistics (import/export) and co-packing operations
• Deliver CS&L - Productivity, Digitization and Continuous Improvement for Transportation and Warehousing
• Ensure the implementation of the business plan by delivering a consistent service level, adapting the supply chain to the demanding and changing customer environment and ensuring sufficient operational capacity to deliver business needs
• Be accountable for delivering logistics operational cost budget, ensuring that best-in-class controls and governance are in place
• Foster, initiate and lead continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation
• Ensure successful project implementation
• Select, manage, and develop long-term relationships with third-party service providers
• Ensure adherence to health and safety, quality, food defense and legal requirements and policies
• Establish a business continuity plan for logistics operations.
• Support best-practices sharing and adoption

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in CS&L function, ideally with knowledge of customer supply chain management
• Cross-functional experience (sales, CS&L controlling, demand planning, and logistics and warehousing knowledge)
• Solid background in logistics with experience leading operations in an FMCG/CPG environment
• Team leadership experience, with proven ability to build effective teams and develop people
• Drive for results with proactive, dynamic and action orientated approach, identifying areas where business change is required and excellence in project management
• Strong collaboration skills with strong business and financial acumen and the ability to forge senior level strategic partnerships with both internal and external stakeholders
• Strategic thinking plus excellent presentation, communication, influencing and motivational skills
• Strong negotiating skills with ability to negotiate in tough situations with both internal and external groups

Education:

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• Proven experience in order management, customer service, or a similar role in the CPG industry.
• In-depth knowledge of the end-to-end Order-to-Cash process, including order entry, fulfillment, invoicing, and payment processing.
• Strong understanding of supply chain operations, logistics, and inventory management.
• Excellent communication and interpersonal skills to interact effectively with customers and cross-functional teams.
• Proficiency in using order management systems and software applications.
• Analytical mindset with the ability to identify process improvement opportunities and implement solutions.
• Strong organizational skills and attention to detail to manage multiple tasks and priorities.
• Ability to work under pressure and meet tight deadlines while maintaining a high level of accuracy

No Relocation support available
Business Unit Summary
With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.
Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.
Job Type
Regular
Warehousing & Logistics Operations Management
Customer Service & Logistics