The Role
Administer and manage Linux servers, backups, security, user accounts, virtualization technologies, and server or application software. Monitor infrastructure, troubleshoot tickets, resolve escalations, maintain ticket ownership, meet customer SLAs, and collaborate with system administrators and support teams. The role requires strong Linux knowledge, troubleshooting ability, communication, multitasking, and independent as well as team-based work.
Summary Generated by Built In
- Linux Server Administration and Management
- System Backups
- Server Security
- Installing and configuring server & application software
- Creating and maintaining user accounts
- Working on Virtualization Technologies
- Candidate will be responsible for troubleshooting of tickets, monitoring the server infrastructure and handling escalated tickets of low to medium complexity
- Deliverables will include ticket ownership, response, resolution and update and handle escalated tickets from various levels.
- Ensure adherence to customer SLAs across all levels
- Collaborate with fellow system administrators and support team members
Requirements
- Thorough knowledge of Linux Server Environment
- Experience in web hosting industry preferred
- Outstanding troubleshooting skills
- Ability to multitask and handle pressure
- Excellent communication skills
- Ownership and follow-up skills
- Should be able to perform independently and in teams
Skills Required
- Thorough knowledge of Linux server environments
- Experience in the web hosting industry
- Outstanding troubleshooting skills
- Ability to multitask and handle pressure
- Excellent communication skills
- Ownership and follow-up skills
- Ability to work independently and in teams
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
WIPLON, a WIPL company, provides cloud infrastructure and managed services for businesses. Its offerings include managed and cloud VPS, shared and dedicated servers, web hosting, domain services, AWS management and cost optimization, backup solutions, and 24/7 technical support. The company helps organizations scale through cloud transformation and manages mission-critical servers, clusters, GPUs, and cloud environments for customers across India and AMEA.
