Jobs at WIPLON

Guide new customers through onboarding, assist with product and service usage, resolve customer needs, monitor SLA-related KPIs, and support satisfaction and retention. Collect customer feedback and share insights with sales teams while managing multiple tasks and maintaining organized customer records.

Manage daily office administration and operations, including calls, visitors, policies, facilities, procurement, inventory, petty cash, mail, billing, housekeeping, employee induction, and asset control. Prepare finance and expense reports, coordinate maintenance and renovations, supervise administrative activities, and improve office processes. Requires strong communication, organization, analytical, problem-solving, teamwork, and MS Office skills.

Provides high-level administrative support to the CEO by managing calendars, meetings, travel, correspondence, reports, communications, special projects, and events. Conducts research, prepares decision-support materials, tracks action items, coordinates with internal and external stakeholders, and protects confidential information.