Sr Learning Specialist

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan:  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Major Tasks, Responsibilities, and Key Accountabilities

• Owns end-to-end learning operations and administration across learning platforms and tools, including AI-enabled capabilities, ensuring a scalable, user-friendly learner experience.
• Administers Workday Learning and related learning technologies, providing configuration support, user troubleshooting, and continuous improvement.
• Publishes, maintains, and retires digital learning content (eLearning, video, documents, blended learning), ensuring accurate metadata, version control, and tracking.
• Tests and supports eLearning packages (e.g., SCORM) to ensure accurate completions, prerequisites, assignments, and reporting.
• Partners with instructional designers and content owners to support publishing workflows; familiarity with Articulate Storyline and Rise is a plus.
• Builds and manages learning assignments and targeted campaigns to drive awareness, enrollment, and completion.
• Coordinates virtual and in-person learning logistics as needed, including scheduling, calendars, facilitators, rosters, and learner communications.
• Establishes intake processes, templates, and governance that enable business units to maintain onboarding and learning content while preserving quality and consistency.
• Partners with the business to operationalize AI-enabled learning capabilities such as personalized onboarding journeys, recommendations, and learning in the flow of work.
• Manages learning calendars, meetings, and action tracking to keep initiatives on schedule.
• Monitors and manages the Learning support inbox, providing timely, customer-focused support and resolving access, enrollment, completion, and content issues for club and corporate teams.
• Creates and maintains SOPs, job aids, and knowledge-base documentation to support consistent operations and self-service.
• Partners with HRIS/People Analytics to produce learning reports and dashboards supporting adoption, compliance, and effectiveness.
• Supports integrations and system enhancements by partnering with HRIS, IT, and vendors; performs release and regression testing in preview environments.
• Maintains SharePoint learning repositories, ensuring clear organization, permissions, version control, and up-to-date content.
• Maintains training records and documentation to support audits, compliance, and stakeholder requests.
• Manages day-to-day learning projects, including timelines, task tracking, and stakeholder coordination.
• Manages external learning vendors and supports related procurement and invoicing processes.
• Applies quality, accessibility, and data standards across learning operations and identifies opportunities to streamline processes through automation.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in Learning & Development, learning operations, training administration, instructional design, HRIS support, or related field.
• 3+ years of hands-on LMS administration experience; Workday Learning preferred.
• Experience supporting or implementing AI-enabled learning solutions within an LMS/LXP environment preferred.
• Demonstrated ability to partner directly with business teams to operationalize onboarding and learning solutions.
• Experience coordinating training logistics, calendars, communications, and learner support.
• Experience managing SharePoint or similar learning repositories with strong governance and organization standards.
• Strong reporting and analytics experience, including partnership with HRIS or People Analytics.
• Experience managing a learning support inbox or ticket queue for distributed audiences.
• Experience supporting integrations, system updates, and UAT/regression testing.
• Experience managing vendors and supporting procurement processes a plus.
• Strong understanding of adult learning principles; instructional design experience strongly preferred.
• Familiarity with SCORM and digital learning publishing workflows; Articulate Storyline and Rise a plus.
• Proficient in Microsoft 365 (Outlook, Teams, SharePoint, Excel, PowerPoint).
• Highly organized, detail-oriented, and skilled at managing multiple priorities.
• Strong written and verbal communication skills with a solution-oriented mindset.

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $78,000.00 - $101,000.00