As a Senior Lean Operations Manager, you will lead enterprise-wide continuous improvement initiatives and embed Lean principles across IDEXX through the IDEXX Excellence System. This role is responsible for managing a team of Lean leaders while partnering with cross-functional stakeholders to drive process optimization, improve productivity, and deliver measurable operational results.
You will play a key role in shaping and advancing a culture of continuous improvement, leveraging data, Lean methodologies, and strong leadership to enhance efficiency and customer experience across a global organization.
Why this role matters:This role is critical to ensuring IDEXX operates efficiently and consistently at scale. By driving Lean transformation and empowering teams, you directly impact productivity, quality, and operational performance—enabling IDEXX to deliver innovative solutions reliably to customers worldwide.
In this role:• You will develop, implement, and sustain Lean transformation strategies aligned with the IDEXX Excellence System.
• You will conduct value stream mapping to identify inefficiencies and drive process improvements.
• You will establish and monitor KPIs to measure the success of continuous improvement initiatives.
• You will collaborate with leadership to prioritize opportunities and allocate resources effectively.
• You will lead, manage, and develop a team of Lean leaders, including managers and supervisors.
• You will manage escalated and critical issues and drive resolution across operations.
• You will coach and develop employees, supporting performance management and growth.
• You will contribute to organizational strategy and Operational Excellence direction.
• You will coordinate with internal teams and external vendors to deliver improvement initiatives.
• You will leverage data, metrics, and system tools to improve efficiency and customer experience.
• You will identify risks, challenges, and opportunities and proactively implement solutions.
• You will prepare reports, analyses, and presentations for senior leadership.
• You will lead and participate in cross-functional continuous improvement initiatives and projects.
What you need to succeed:• Bachelor’s degree in Engineering, Business, Operations, or related field required; Master’s degree preferred
• 7+ years of leadership experience with strong people management capabilities
• Proven expertise in Lean methodologies and operating system deployment
• Demonstrated success implementing Lean principles and delivering measurable results
• Experience with value stream mapping, process improvement, and KPI management
• Strong project management and change management skills
• Experience with ERP systems and process mapping tools
• Strong analytical, problem-solving, and decision-making abilities
• Excellent verbal and written communication skills
• Ability to influence and collaborate across all levels of the organization
• Strong organizational skills with the ability to manage multiple priorities
• Proficiency in Microsoft Office
Work Environment & Physical Requirements:• Primarily a general office environment with standard noise levels
• Extensive sitting, standing, and computer use
• Occasional physical activity including reaching, bending, or lifting up to 50 pounds
• Travel required to support enterprise initiatives
• Some exposure to industrial environments may require proper PPE
What you can expect from us:• Salary Range: $160,000 – $170,000 annually
• Annual cash bonus opportunity
• Performance-based merit increases
• Day-one health, dental, and vision coverage
• 401(k) with 5% company match
• Generous paid time off
• Additional benefits including: Pet insurance, Mental health resources, Paid volunteer time, Employee stock purchase program, Donation matching programs
Why IDEXX?We’re proud of the work we do because it matters. Every role at IDEXX contributes to improving the health and wellbeing of pets, people, and livestock. With over 10,000 employees worldwide and customers in more than 175 countries, we are a global leader driven by innovation and purpose.
We offer competitive compensation, strong benefits, and the opportunity to lead impactful, enterprise-wide initiatives while growing your career in a collaborative and mission-driven environment.
Let’s pursue what matters—together.IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against based on any protected characteristic under applicable law.
#LI-JH1Skills Required
- 7+ years of management skills and ability
- Proficiency in Lean methodologies and operating system deployment
- Experience with ERP systems and process mapping software
- Excellent customer service and business relationship-building skills
- Project management and change management skills and abilities
- Communication skills, both verbal and written
IDEXX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEXX and has not been reviewed or approved by IDEXX.
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Healthcare Strength — Health coverage is described as comprehensive with day-one eligibility and added programs for mental health and musculoskeletal care. Feedback suggests insurance quality is strong, with multiple plan options and supportive wellness services.
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Retirement Support — Retirement savings support is highlighted through a clear 401(k) match that begins after an initial waiting period. Feedback suggests this materially strengthens total compensation beyond base pay.
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Leave & Time Off Breadth — Time-off programs are depicted as generous, including PTO, paid holidays, and volunteer days. Parental leave and adoption assistance add to the breadth of paid leave options.
IDEXX Insights
What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock. We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
