We're looking for a hands-on DevOps / SRE engineer ready to take their career to new heights. Join the ranks of top talent at one of the world's most influential companies.
As a Lead DevOps / SRE Engineer - Vice President at JPMorgan Chase within the International Private Bank (IPB) Technology Artificial Intelligence and Machine Learning (AIML) Team, you will own the automation, reliability, and production operations of our agentic AI and machine learning products. As the team takes end-to-end ownership of the platforms it runs, you will build the CI/CD, observability, and incident-management practices that keep those services stable, secure, and performant across international markets.
This is a Vice President-level role and an integral part of the IPB Tech AIML team, reporting to the Head of AI, IPB Tech.
Job responsibilities- Owns and evolves the team's CI/CD pipelines, release automation, and deployment tooling
- Establishes reliability practices (SLOs, error budgets, runbooks) and leads production incident response and post-incident review
- Builds and operates observability across the team's AI/ML services (metrics, logging, tracing, alerting)
- Automates infrastructure provisioning and configuration through infrastructure-as-code
- Implements operational security, secrets management, and access controls to firm-wide standards
- Partners with platform, data, and AI engineers to harden services for production and reduce dependency on external functions
- Mentors junior engineers on DevOps and reliability practices and sets standards through review
- Champions the firm's culture of diversity, Opportunity, inclusion, and respect
- Formal training or certification on software engineering or systems concepts and applied experience
- Advanced proficiency with infrastructure-as-code (e.g., Terraform) and scripting in Python and/or shell
- Deep hands-on experience with CI/CD tooling and building release automation at scale
- Strong experience with Kubernetes, containerisation, and cloud-native operations
- Proven experience running production services: observability, on-call, incident response, and reliability engineering
- Understanding of production security and change-management controls
- Strong communication skills and the ability to set operational standards across a team
- Formal SRE experience in a regulated or high-availability environment
- Master's degree in Computer Science, Engineering, or a related technical field (or equivalent applied experience)
- Experience operating ML / LLM workloads in production (MLOps, inference reliability, cost/performance management)
- Experience within financial services technology
- Familiarity with JPM-internal platform, cloud, and observability tooling for internal candidates
Skills Required
- Formal training or certification on software engineering or systems concepts and applied experience
- Advanced proficiency with infrastructure-as-code (e.g., Terraform)
- Scripting in Python and/or shell
- Deep hands-on experience with CI/CD tooling and building release automation at scale
- Strong experience with Kubernetes, containerisation, and cloud-native operations
- Proven experience running production services: observability, on-call, incident response, and reliability engineering
- Understanding of production security and change-management controls
- Strong communication skills and ability to set operational standards across a team
- Formal SRE experience in a regulated or high-availability environment
- Master's degree in Computer Science, Engineering, or a related technical field (or equivalent applied experience)
- Experience operating ML / LLM workloads in production (MLOps, inference reliability, cost/performance management)
- Experience within financial services technology
- Familiarity with JPM-internal platform, cloud, and observability tooling (internal candidates)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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